Knowledge Base / Frequently Asked Questions / Axis Cameras
You may find the firmware version of your Axis camera on its web interface, either in the Setup→Basic Setup page (v6.x.x and below) or the Help→About page (v7.x.x. and above).
To find the version, follow these steps:
1. Open your Axis camera’s web interface by typing its IP address directly into your browser’s address bar.
2. Navigate to the page displaying your firmware version. How you get there depends on what the web interface looks like:
If you see Live View | Setup | Help on the right side of your camera’s web interface:
1. Select Setup.
2. Find Firmware version on the Basic Setup page.
Camera firmware v6.x.x and below appears as shown here.
If you see 3 icons on the right side of your camera’s web interface:
1. Select the Help icon 
.
2. Select About from the drop-down menu.
3. Find Firmware version on the About page.
Camera firmware v7.x.x and above appears as shown here.
We'd love to talk with you about your monitoring needs. Contact one of our Product Specialists for a free consultation.
You may find Windows Command Prompt at the following path:
To run Windows Command Prompt as an administrator:
If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.
| Current S models | Current E models |
|---|---|
| Room Alert 32S | Room Alert 32E |
| Room Alert 12S | Room Alert 12E |
| Room Alert 4E | |
| Room Alert 3E | |
| Current S models | Current E models |
|---|---|
| Room Alert 32S | Room Alert 32E |
| Room Alert 12S | Room Alert 12E |
| Room Alert 3S | Room Alert 4E |
| Room Alert 3E | |
| Room Alert 3W |
