How To Manage Room Alert App Push Notifications

1. In the Room Alert app, you are watching the alert conversation.

By default, when you install the Room Alert App, your user profile is set to “watch” all alerts.

This means that you will receive push notifications for any alerts when…

• Room Alert posts to the conversation in response to the alert triggering, clearing, or getting acknowledged.
• Another user on the account posts to the alert conversation.

To avoid receiving duplicate notifications, we recommend un-watching any alerts that have been configured with a push notification action for your user profile.

2. In RoomAlert.com, the alert has a push notification action tied to your user profile.

You may configure a push notification action on any alert in RoomAlert.com to send to any user on the account. (The user will only receive the notification if they are signed in to the mobile app.)

• This alert action sends push notifications when an alert triggers, clears, or gets acknowledged.
• It does not send notifications when team members post to the alert conversation.

Manage Alert Actions

To configure a push notification action…

1. Log in to your account at RoomAlert.com.
2. Select Alerts from the navigation bar to the left.
3. Then click on your alert to open its interface.
4. Select +Add Action.
   
5. Choose Push Notification from the Type drop-down list.
6. Then choose the user to send notifications to.
7. (Optional) Configure repeats, quiet times, and delay as desired.
8. Select Save Changes to save your action.

You may wish to configure a push notification action through RoomAlert.com—instead of watching the alert conversation through the app—if you need repeat notifications, quiet times, or delays.