Knowledge Base / Frequently Asked Questions / RoomAlert.com
To upgrade your Room Alert Account, follow these steps:
1. Log in to your account at RoomAlert.com.
In order to upgrade the account, you must log in as an Administrator or Billing user. For more information, please see the “Types of user roles” section of our FAQ, How To Manage User Access To Your RoomAlert.com Account.
2. In the navigation bar to the left, select your organization name and then select Manage Account.
3. In the Account Status tab, which opens by default, locate the Current Plan section and select Upgrade.
To see pricing and feature information for each upgrade level, you may select Pricing & Features next to the Upgrade link.
To enable guest billing, please see How To Create Public URLs In Your RoomAlert.com Account.
4. In the Account Upgrade form that appears, fill out the requested items:
– In Level, select the desired level from the drop-down list.
To see pricing and feature information for each upgrade level, you may select Pricing & Features below the Level field.
– In Bill Me, choose Monthly or Yearly, depending on your preference.
– In Order Summary, you’ll see the total due.
– If you have a promo code, enter it in Promotion by selecting Enter Code.
– Fill out your credit card information in the Card Number, Expiration Date and CVV fields.
– You may leave the Keep this card on file checkbox selected or deselect it.
– You may also enter a PO number in Purchase Order # for your record-keeping purposes if you wish.
5. Then select Upgrade Now.
You’ll immediately be upgraded to the level you’ve chosen. (You may need to log out and log back in again to see it take effect.)
You may find Windows Command Prompt at the following path:
To run Windows Command Prompt as an administrator:
If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.
Current S models | Current E models |
---|---|
Room Alert 32S | Room Alert 32E |
Room Alert 12S | Room Alert 12E |
Room Alert 4E | |
Room Alert 3E | |
Current S models | Current E models |
---|---|
Room Alert 32S | Room Alert 32E |
Room Alert 12S | Room Alert 12E |
Room Alert 3S | Room Alert 4E |
Room Alert 3E | |
Room Alert 3W |