Knowledge Base / Frequently Asked Questions / RoomAlert.com
There are two types of temperature scale settings in your Room Alert Account:
– the account temperature scale, which is reflected throughout the account
– each individual alert’s temperature scale, which is reflected in the alert’s interface and notifications
If you edit your account temperature scale, you’ll also need to edit each existing alert’s temperature scale.
Edit your Room Alert Account temperature scale
Edit your alert temperature scale
Your Room Alert Account uses the temperature scale configured in your account, not the temperature scale set on your Room Alert Monitor’s local web interface. Note that each of your organization’s assigned users will need to configure their temperature scale individually.
Please follow these steps to edit your account temperature scale:
1. Log in to your account at RoomAlert.com.
2. Select the user icon at the top right of the page.
3. Then select Profile Settings.
4. Here, you’ll find the Temperature Scale drop-down menu.
5. Choose your scale and select Save Changes.
6. You’ll now see the new temperature scale reflected in the following places:
– your Dashboard Report
– your Devices page, including CSV exports
– your main Alert History list
– your Reporting page, including CSV & PDF exports
Each alert has its own temperature scale, which you’re prompted to select when you first create the alert. If you change your account temperature scale, it will not affect the temperature scale of your existing alerts. You’ll need to edit these individually.
Please follow these steps to edit an alert temperature scale:
1. Log in to your account at RoomAlert.com.
In order to edit an alert, you must log in as an admin-level or operator-level user. For more information, please see the “Types of user roles” section of our FAQ, How To Manage User Access To Your RoomAlert.com Account.
2. Select Alerts from the navigation bar to the left.
3. Here, you’ll see a list of all of your configured alerts.
4. Click on the alert you wish to edit.
5. In the alert interface, select Change in the upper right of the screen.
6. Here, you’ll find the Temperature Scale drop-down menu.
7. Choose your scale and edit the temperature threshold value accordingly.
8. Then select Save Changes.
9. If you refresh the page, you’ll see the new timezone reflected in the following places:
– the alert interface in your Alerts page
– bookmarked / triggered alerts in your Dashboard
– any notifications you receive for this alert
You may find Windows Command Prompt at the following path:
To run Windows Command Prompt as an administrator:
If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.
Current S models | Current E models |
---|---|
Room Alert 32S | Room Alert 32E |
Room Alert 12S | Room Alert 12E |
Room Alert 4E | |
Room Alert 3E | |
Current S models | Current E models |
---|---|
Room Alert 32S | Room Alert 32E |
Room Alert 12S | Room Alert 12E |
Room Alert 3S | Room Alert 4E |
Room Alert 3E | |
Room Alert 3W |