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Does my Room Alert Account include all of my devices, or is it priced per device?

Your Room Alert Account is currently offered with four specific upgrade levels that cover the amount of devices, alerts and other benefits allowed. For instance, the Professional upgrade offers the ability to manage 25 devices. There is no ‘per device’ fee to use your Room Alert Account.

As an example, if your organization currently uses the Professional upgrade and has 7 devices installed, if you were to purchase 3 more Room Alerts, they would fit under your current Professional upgrade. There would be no need to purchase any other additional services or upgrade your account. In fact, you could monitor up to 25 devices with the Professional upgrade without any additional Room Alert Account cost.

For larger organizations with the Enterprise or Ultimate upgrade that need additional device management beyond what that upgrade allows, or more alerts/users, please contact your Product Specialist for a customized quote.

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Room Alert is Made in the USA, ships worldwide from our locations in the US and EU, and has been protecting facilities since 1988.

You may find Windows Command Prompt at the following path:

  • Windows 7 & 8
    Start--> All Programs--> Accessories--> Command Prompt
  • Windows 10
    Start--> All Apps--> Windows System--> Command Prompt

To run Windows Command Prompt as an administrator:

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    Right-click on Command Prompt and select Run as administrator.
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    Right-click on Command Prompt, select More and then select Run as administrator.

Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates



Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 4E
Room Alert 3E

Room Alert Manager - Compatible Devices

The latest version of Room Alert Manager supports only the devices below.

It does not support any legacy Room Alert or TemPageR models.

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W