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Support Center

Support Resources

Frequently Asked Questions (FAQs)
Answers to the most common questions about AVTECH products.

Product Manuals & Installation Notes
Helpful guides in setting up AVTECH environment monitors, sensors and accessories.

Access Room Alert firmware and other AVTECH software.

Release Notes
Important support announcement such as firmware updates or product bulletins.

Product Tours
Interactive tours for each Room Alert model to learn more about monitoring options available.

Email-To-SMS Database
View a detailed list of known Email-To-SMS address formats for most major service providers worldwide.

Support Tickets

Submit a Ticket
Submit a support ticket for review by our support technicians.

Lookup a Ticket
Lookup a previously submitted support ticket.

Live Support

Talk now with our experienced support staff.

Live Chat
Room Alert is Made in the USA, ships worldwide from our locations in the US and EU, and has been protecting facilities since 1988.