Knowledge Base / Frequently Asked Questions / RoomAlert.com
If your organization’s Room Alert Account has been upgraded to the Professional level or higher, you may take advantage of the advanced sensor features of Monitor360:
1. Log in to your account at RoomAlert.com.
In order to configure or edit a Monitor360 sensor, you must log in as an admin-level or operator-level user. For more information, please see the “Types of user roles” section of our FAQ, How To Manage User Access To Your RoomAlert.com Account.
2. Select Monitor360 from the navigation bar to the left.
3. On the Monitor360 Sensors page, select New Monitor360 Sensor.
4. A menu of sensor types will appear.
You may choose Average/Min/Max, Difference, or Multiple Threshold.
You may get the average, minimum or maximum reading from a group of Room Alert sensors of the same type. These sensor types are available:
1. Under Choose a Monitor360 sensor type, select Average/Min/Max.
2. In the menu that appears:
– In Calculate, select the type of calculation you want to do. In our example, we’re selecting average.
– In for these sensors, select Add a Sensor.
3. In the dialog box that appears:
– In Device, select a Room Alert from the drop-down menu. In our example, we’re choosing Example RA32E.
– In Sensor, select the sensor you’d like to add to your set. Here, we’re choosing Data Center North-Temperature.
– Then select Add Sensor.
4. Your sensor will now appear in the for these sensors list.
– The sensor listing includes the last reading RoomAlert.com received and the corresponding time stamp for that reading.
– If you change your mind about a sensor, you can remove it using the delete icon.
5. Select Add a Sensor again and fill out the dialog box for as many more sensors as you wish. The minimum required to calculate Average/Max/Min is 2.
6. Once you add a second sensor, a running calculation displays in Result. This field responds to your adding or removing sensors as you go along.
7. When you’re ready, name your sensor in Name. We’re calling ours “Average Data Center Temp.”
8. Then select Create Sensor. (Or Cancel to exit without saving.) Below you can see the completed set up.
9. Your new Monitor360 sensor will then populate your Monitor360 Sensors list, showing the last reading for your calculated value. In our example, we see that the average of our 4 temperature sensors is 78.04° F as of the last reading:
You may get the absolute difference between two Room Alert sensors of the same type. These sensor types are available for a Difference calculation:
1. Under Choose a Monitor360 sensor type, select Difference.
2. In the menu that appears, select Add a Sensor.
3. In the dialog box that appears:
– In Device, select a Room Alert from the drop-down menu. In our example, we’re choosing Example RA12E.
– In Sensor, select the sensor you’d like to add to your pair. Here, we’re choosing AC Intake-Temperature.
– Then select Add Sensor.
4. Your sensor will now appear in the for these sensors list.
– The sensor listing includes the last reading RoomAlert.com received and the corresponding time stamp for that reading.
– If you change your mind about a sensor, you can remove it using the delete icon.
5. Select Add a Sensor again and fill out the dialog box for your second sensor. The maximum allowed for Difference is 2.
6. Once you add the second sensor, an absolute difference calculation displays in Result. This field will return to “NA” when you delete one or both of your chosen sensors.
7. When you’re ready, name your Monitor360 Multiple Threshold sensor in Name. We’re calling ours “Delta Temp AC Intake vs Output.”
8. Then select Create Sensor. (Or Cancel to exit without saving.) Below you can see the completed set up.
9. Your new Monitor360 sensor will then populate your Monitor360 Sensors list, showing the last reading for your calculated value. In our example, we see that the absolute difference between our two temperature sensors is 3.85° F as of the last reading:
The Multiple Threshold feature allows you to create a single test for multiple sensors. All Room Alert sensor types are available for a Multiple Threshold test.
1. Under Choose a Monitor360 sensor type, select Multiple Threshold.
2. In the menu that appears, select Add Condition.
3. In the dialog box that appears:
– In Device, select a Room Alert from the drop-down menu. In our example, we’re choosing Example RA32E.
– In Sensor, select the sensor you’d like to add to your set. Here, we’re choosing Data Center-Temperature.
– In is, select your operator and enter a value. Here, we’re entering greater than 75º F.
– Then select Add Condition.
4. Your condition will now appear in the condition list:
– The condition listing includes the last reading RoomAlert.com received and the corresponding time stamp for that reading.
– If you change your mind about a condition, you can remove it using the delete icon.
5. Select Add Condition again and fill out the dialog box for a many conditions as you wish. The minimum required for a Multiple Threshold test is 2.
6. Once you add the second condition, a running Met/Not Met calculation displays in Result. Met displays only if all your conditions are true.
7. When you’re ready, name your Monitor360 Difference sensor in Name. We’re calling ours “Data Center AC Problem.”
8. Then select Create Sensor. (Or Cancel to exit without saving.) Below you can see the completed set up.
9. Your new Monitor360 sensor will then populate your Monitor360 Sensors list, showing the last Met/Not Met calculation for your set of conditions. In our example, we see that our conditions are Not Met:
If you wish, you may set up alerts on your Monitor360 sensors. Please see How To Create Alerts In Your RoomAlert.com Account for details on configuring alerts.
The only step that is specific to Monitor360 is what you choose for Device in the Trigger alert when… step.
– When you get to the Device field, choose Monitor360 Sensors.
– Then, in Sensors, you’ll see all the Monitor360 sensors you’ve created.
Below are sample thresholds for the Monitor360 sensors we’ve created in this FAQ.
We'd love to talk with you about your monitoring needs. Contact one of our Product Specialists for a free consultation.
You may find Windows Command Prompt at the following path:
To run Windows Command Prompt as an administrator:
If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.
| Current S models | Current E models |
|---|---|
| Room Alert 32S | Room Alert 32E |
| Room Alert 12S | Room Alert 12E |
| Room Alert 4E | |
| Room Alert 3E | |
| Current S models | Current E models |
|---|---|
| Room Alert 32S | Room Alert 32E |
| Room Alert 12S | Room Alert 12E |
| Room Alert 3S | Room Alert 4E |
| Room Alert 3E | |
| Room Alert 3W |
