Knowledge Base  /  Frequently Asked Questions  /

How To Edit Delivery Preferences For Weekly Status Reports sends you a weekly status report for every account that you’re assigned to. This report includes:

– a list of alerts that were triggered in the last week
– a list of all configured alerts
– a list of all registered devices
– basic account information

Follow these steps to edit your delivery preferences:

1. Log in to your account at

2. Select the user icon at the top right of the page.

3. Then select Accounts.

4. Here, you’ll find a list of all the accounts you’re currently assigned to, as well as a list of any accounts you’re pending access for.

5. To make changes to a report, select the edit icon under Weekly Status Report.

6. In the Weekly Status Report window, you may:

– Select the On or Off buttons to enable or disable the weekly report.

– Edit the day and time of the report delivery.

The time listed here corresponds to your account timezone. If you need to edit your account timezone, please see How To Set Your Timezone In Your Account.

7. When you’re done, select Save Changes.

Room Alert is Made in the USA, ships worldwide from our locations in the US and EU, and has been protecting facilities since 1988.

You may find Windows Command Prompt at the following path:

  • Windows 7 & 8
    Start--> All Programs--> Accessories--> Command Prompt
  • Windows 10
    Start--> All Apps--> Windows System--> Command Prompt

To run Windows Command Prompt as an administrator:

  • Windows 7 & 8
    Right-click on Command Prompt and select Run as administrator.
  • Windows 10
    Right-click on Command Prompt, select More and then select Run as administrator.

Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 4E
Room Alert 3E

Room Alert Manager - Compatible Devices

The latest version of Room Alert Manager supports only the devices below.

It does not support any legacy Room Alert or TemPageR models.

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W