Knowledge Base / Frequently Asked Questions / Room Alert Manager
Your Room Alert Monitor comes equipped with built-in alerting features, allowing it to operate as a completely stand-alone device. However, integrating your monitor with your account at RoomAlert.com or with locally installed Room Alert Manager software expands the device’s capabilities with a variety of advanced features.
Review the sections below to determine which monitoring options are best for you.
The Room Alert PRO series (Room Alert 32S, 12S, and 3S) and the Room Alert MAX series (MAX Base Station) have similar built-in features.
The Room Alert PRO line includes the Room Alert 32S, 12S and 3S.
Room Alert PRO models can…
Room Alert PRO features:
| Alerting | • Thresholds: 1 high & 1 low threshold per sensor channel • Recipients: email recipients & SNMP traps • Notifications: 1 sent (to all recipients) when alert triggers & 1 when alert clears • Triggers: unlimited # of occurrences of alerts triggering & sending notifications |
| Reporting | • No local graphing or historical data storage. |
| Security | • HTTPS • TLS • SNMPv3 • Password-protected Settings |
The Room Alert MAX Base Station can…
Room Alert MAX features:
| Alerting | • Thresholds: as many as you’d like to configure on any given sensor channel • Recipients: email recipients (SNMP traps coming soon) • Notifications: 1 sent (to all recipients) when alert triggers & 1 when alert clears • Triggers: unlimited # of occurrences of alerts triggering & sending notifications |
| Reporting | • An upcoming firmware release will add functionality for storing historical data. |
| Security | • HTTPS • TLS • Custom Certificate Upload • Password-protected User Interface |
Your Room Alert Account is a powerful service that allows you to easily manage all sensor data from all of your Room Alert Monitors in one place. Create alerts, customize reports, export historical data and more! There’s no software to install, no email server to configure, no complex configurations, no disk space consumption, and no need to run regular back ups… it’s all handled for you.
Here’s some of the perks:
Different features are available at different account levels. Find the perfect account level for you here.
| Alerting | • Thresholds: 1 per alert (# of alerts based on your account level) • Recipients: as many email, push notification, and/or SMS recipients as you need • Different recipients for different alerts • Delays / quiet time schedules to notify different recipients at different times • Notifications: optional repeats sent on a chosen interval, optional custom messages, etc. • Triggers: unlimited # of occurrences of alerts triggering & sending notifications • History: up to 2 years or more of history (based on account level) |
| Reporting | • Graph historical data from multiple sensors/devices alongside threshold ranges. • Access up to 2 years or more of historical data (based on account level). • Export data to CSV for auditing purposes. |
| Security | • SAML Single-Sign-On • MFA • User Roles |
Similar to RoomAlert.com, you can use Room Alert Manager software to discover your Room Alert Monitors*, configure alerts and export historical sensor data. Room Alert Manager runs in the background as a Windows Service, constantly monitoring your devices. This software needs to be installed on a workstation that is always running in order to properly send alerts.
*Note that Room Alert MAX devices are not yet supported in Room Alert Manager.
Room Alert Manager might be the best choice for you if:
You may download Room Alert Manager through your Professional+ level account at RoomAlert.com.
| Alerting | • Thresholds: any # of thresholds per alert, # of alerts limited only by host server’s resources • Recipients: as many email, in-app, and/or SMS (via modem) recipients as you need • Different recipients for different alerts • Delays / quiet time schedules to notify different recipients at different times • Notifications: optional repeats sent on a chosen interval, optional custom messages, etc. • Triggers: unlimited # of occurrences of alerts triggering & sending notifications • History: unlimited (except for host server’s resources) |
| Reporting | • Graph historical data from multiple sensors/devices alongside threshold ranges. • Historic data is limited only by host server’s resources. • Export data to CSV for auditing purposes. |
| Security | • MFA • User Roles • Custom SSL Certificate |
We'd love to talk with you about your monitoring needs. Contact one of our Product Specialists for a free consultation.
You may find Windows Command Prompt at the following path:
To run Windows Command Prompt as an administrator:
If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.
| Current S models | Current E models |
|---|---|
| Room Alert 32S | Room Alert 32E |
| Room Alert 12S | Room Alert 12E |
| Room Alert 4E | |
| Room Alert 3E | |
| Current S models | Current E models |
|---|---|
| Room Alert 32S | Room Alert 32E |
| Room Alert 12S | Room Alert 12E |
| Room Alert 3S | Room Alert 4E |
| Room Alert 3E | |
| Room Alert 3W |
