Knowledge Base  /  Frequently Asked Questions  /  RoomAlert.com

The Differences Between Room Alert Monitoring Platforms

There are four main ways to monitor your Room Alert device:

  1. Through your RoomAlert.com Account
  2. Through Room Alert Manager software
  3. Through the Room Alert Monitor’s Built-in Web Interface
  4. Through a third-party SNMP program*

You may choose any of these methods—or use a combination of methods—to monitor your device. Each monitoring platform has its own benefits. Review the details in the tabs below to determine which option is best for you.

Platform overview

Select the tabs below for a general overview of each monitoring platform.

RoomAlert.com AccountRoom Alert Manager SoftwareRoom Alert Built-In Web Interface

Your Room Alert Account is a powerful service that allows you to easily manage all sensor data from all of your Room Alert Monitors in one place. Create alerts, customize reports, export historical data and more!

There’s no software to install, no email server to configure, no complex configurations, no disk space consumption, and no need to run regular back ups… it’s all handled for you.

Here’s some of the perks:

  • Access your sensor data from anywhere at any time.
  • Enjoy a consistent experience whether on a desktop, laptop, tablet or mobile device.
  • Share data with anyone—even if they don’t have a RoomAlert.com account—using a public URL.
  • Create virtual sensors with AVTECH’s Monitor360 technology.
  • Pair with Room Alert Link for added benefits, such as instant firmware updates at the push of a button.

Different features are available at different account levels. Find the perfect account level for you here.

Similar to RoomAlert.com, you can use Room Alert Manager software to discover your Room Alert Monitors, configure alerts and export historical sensor data.

Room Alert Manager runs in the background as a Windows Service, constantly monitoring your devices and sensors. This software needs to be installed on a workstation that is always running in order to properly send alerts.

Room Alert Manager might be the best choice for you if:

  • You want a local software install.
  • You wish to create multi-threshold alerts.
  • When an alert triggers, you wish to notify members of your team in an escalation style.
    • For example, you wish to notify User A immediately, notify User B after 5 minutes, and notify User C after 10 minutes.
  • You wish to give different members of your team different levels of access to the software and/or restrict access to specific devices.

You may download Room Alert Manager through your Professional+ level account at RoomAlert.com.

Your Room Alert Monitor has a built-in web interface, which you can access by typing its IP address directly into your browser’s address bar.

Through the device’s web interface, you can:

  • View your sensor’s current readings.
  • Set up alerts to notify you by email, email-to-SMS or SNMP trap if a sensor passes a configured threshold.
  • Configure a light tower or relay action.

The Room Alert Monitor, itself, does not include many of the features available through RoomAlert.com or Room Alert Manager. Some customers choose to set up alerts at RoomAlert.com and configure back-up alerts on the device for redundancy purposes.

Compare alerting features

Select the tabs below to compare the alerting features of each monitoring platform.

Click here to view a quick feature comparison chart.

RoomAlert.com AccountRoom Alert Manager SoftwareRoom Alert Built-In Web Interface

Creating alerts through your Room Alert Account is quick and easy!

Check out the process here.

If your account is at the Professional level or higher, you can take advantage of these advanced alerting features.

The number of alerts you can create depends on your account level. For more information, please see this chart.

With Room Alert Manager, you may configure as many alerts as you’d like!

Check out the process here.

Take advantage of these advanced alerting features:

  • Create multi-threshold alerts, monitoring sensor readings from 1 or more devices at a time.
  • Set durations on alerts so that they only trigger if a condition is true for a set amount of time.
  • Escalate alert messages to different members of your team if an alert remains triggered.

More alerting features coming soon! Please see the Room Alert Manager 2021: A Future Roadmap section of this article for upcoming features.

Through your Room Alert Monitor’s built-in web interface, you can set individual thresholds for each sensor reading.

With a temperature sensor, for example, you can set one high and one low threshold.

Check out the process here.

One notification is sent when an alert is triggered and one notification is sent when the alert clears.

Compare reporting features

Select the tabs below to compare the reporting features of each monitoring platform.

Click here to view a quick feature comparison chart.

RoomAlert.com AccountRoom Alert Manager SoftwareRoom Alert Built-In Web Interface

Through your Room Alert Account, you can graph historical data from multiple sensors and devices in one report.

Check out the process here.

Your Room Alert Account includes nifty ways to customize reports and manipulate their data. For more information, see the FAQs below:

How To Get The Most Out Of Reports In RoomAlert.com: Tips & Tricks & How To Create Custom Report Overlays At RoomAlert.com

Your access to historical data depends on your account level. For more information, please see this chart.

Room Alert Manager logs historical data, which you can export to a CSV file.

For more information, please see our FAQ, How To Export Sensor Data From Room Alert Manager.

Graphing, custom time ranges and other features coming soon!

Please see the Room Alert Manager 2021: A Future Roadmap section of this article for upcoming features.

The Room Alert Monitor, itself, does not log historical data.

The device’s Status page shows current sensor readings.

For digital sensors, such as temperature and humidity sensors, the Status page also lists the highest and lowest values since the device last rebooted.

If you need to track historical data, please use RoomAlert.com or Room Alert Manager.

* This FAQ focuses on the first three monitoring methods listed at the top of the page. For information about using SNMP tools to monitor your device, please see How To Find SNMP Values For Room Alert Sensors.

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Room Alert is Made in the USA, ships the same day, and has been protecting facilities in over 185 countries since 1988.

Room Alert Manager - Compatible Devices

The latest version of Room Alert Manager supports only the devices below.

It does not support any legacy Room Alert or TemPageR models.

~~~

Note about support for the Room Alert 3W:

1. You must have this model at default credentials for compatibility with Room Alert Manager. Username: admin | Password: PASSWORD.

2. Room Alert Manager does not currently support firmware updates for this model.

Custom credentials and firmware updates for the Room Alert 3W will be included in a future release of Room Alert Manager.

~~~

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 4E
Room Alert 3E
Room Alert 3W at default credentials (Username: admin | Password: PASSWORD)

 RoomAlert.com AccountRoom Alert ManagerRoom Alert Built-In Web Interface
Notifications when alert triggers & clears
Notifications via email and email-to-SMS
Delay alert notifications
Notify different contacts for different conditions
Custom alert notificationsComing soon!
Repeat notifications during ongoing alertsComing soon!
Log alert historyComing soon!
Set quiet times for alert notificationsComing soon!
Trigger Light Tower and/or Relay actionsComing soon!
Trigger system shutdownsComing soon!
Acknowledge triggered alerts
Comment on alerts

 RoomAlert.com
Account
Room Alert ManagerRoom Alert Built-In
Web Interface
Log historical
sensor data
Export historical
sensor data
Graph historical
sensor data
Coming soon!
Include multiple
Room Alerts
in one graph
Coming soon!
Show recommended
ranges in graph
Coming soon!