Knowledge Base  /  Frequently Asked Questions  /  RoomAlert.com

How To Enable/Disable Push To RoomAlert.com

Starting with the following firmware releases, the AVTECH devices listed below automatically push sensor data to RoomAlert.com.

  • Room Alert 32S, v1.0.1, released February 6, 2020
  • Room Alert 12S, v1.2.0, released July 16, 2020
  • Room Alert 3S, v1.5.3, released December 23, 2021
  • Room Alert 32E/W, v2.4.0, released July 18, 2014
  • Room Alert 12E, v2.1.0, released August 8, 2014
  • Room Alert 4E, v3.2.0, released August 20, 2014
  • Room Alert 3E, v1.3.0, released August 8, 2014
  • Room Alert 3 Wi-Fi, v1.0.0, released February 28, 2015

Push to RoomAlert.com is enabled by default.

  • You may disable it in the Room Alert “S” models through the unit’s built-in web interface.
  • You may disable it in the “E” models listed above through their Telnet menu.
  • There is no option to disable push to RoomAlert.com in the Room Alert 3 Wi-Fi.

The instructions below show you how to configure push in the Room Alert “S” and “E” models.

Room Alert S modelsRoom Alert E Models

You may enable or disable push to RoomAlert.com in the Settings–> Advanced page of the Room Alert 32S, 12S or 3S web interface.

  1. Open your Room Alert monitor’s built-in web interface.
  2. Select Settings in the navigation bar to the left.
  3. Enter the default credentials or your custom username & password.
    • Default credentials:
      • Username: admin
      • Password: password
  4. Once you are in the Settings pages, select Advanced from the navigation bar to the left.
  5. Scroll down in the Advanced page to the RoomAlert.com section.
  6. Check or uncheck the Enable push to RoomAlert.com box according to your preference.
  7. Then select Save Settings at the top or bottom of the screen.
  8. Your Room Alert will reboot with your changes saved.

For Room Alert models 32E, 12E, 4E and 3E, you may configure push to RoomAlert.com using Telnet. Please note that Telnet is disabled by default in Windows versions Vista and above. For instructions on enabling it, please see this FAQ: How To Enable Telnet In Windows (Versions Vista And Above).

1. Open Windows Command Prompt, which you may find at the following path on your Windows system: Start–> All Programs–> Accessories–> Command Prompt.

2. At the prompt, enter the following command, as shown in the example below.

telnet <Room Alert Monitor IP address> 9999

telnet_command

3. If you are prompted for your Room Alert Monitor password, enter it and then press the Enter key on your keyboard. Otherwise, simply press Enter.

telnet_Password_Prompt

You must press Enter within a few seconds or you’ll get a ‘Connection to host lost’ message. If you see that message, press Enter to get the prompt back and re-enter the telnet command from Step 2.

4. The Telnet menu will appear as shown below.

5. At the ‘Your choice?’ prompt, enter ’80.’

Telnet_YourChoice_80

6. The ‘Enable RoomAlert.com push?’ prompt appears. From here, you can either disable push or re-enable and configure push:

Disable

– To disable, enter ‘N.’

OR

Re-enable / Configure

– First, to re-enable, enter ‘Y.’

– Then, enter the time interval between pushes that you’d prefer. You may choose one of the following:

– For a 60 minute interval, enter ‘1.’ (60 minutes is the default.)

– For a 12-hour interval, enter ‘2.’

– For a 24-hour interval, enter ‘3.’

– Finally, enter the length of time you prefer it to take for a push attempt to timeout. You may enter a timeout value between 5 and 255 seconds. (10 seconds is the default.)

7. Then, the Telnet menu will reappear. This time, at the ‘Your choice?’ prompt, enter ‘9,’ which corresponds to ‘save and exit.’

Telnet_Option9_SaveAndExit

8. Once you see the ‘Parameters stored’ and ‘Connection to host lost’ messages, you may close Windows Command Prompt.

9. Your Room Alert Monitor will reboot with your new settings for push to RoomAlert.com.

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Room Alert is Made in the USA, ships the same day, and has been protecting facilities in over 185 countries since 1988.

Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates



Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 4E
Room Alert 3E

Room Alert Manager - Compatible Devices

The latest version of Room Alert Manager supports only the devices below.

It does not support any legacy Room Alert or TemPageR models.

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W