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How To Synch A Room Alert Monitor To A Time Server (Legacy)

Using the new version of the Room Alert Monitor web interface? Please click here for the appropriate FAQ.

By default, your Room Alert Monitor obtains the time and date from an Internet NTP time server at IP address 198.82.1.201.

If you wish, you may configure your Room Alert Monitor to obtain the date and time from an NTP time server on your local network by following these steps:

1. Open your Room Alert Monitor’s web interface. You may open the interface using AVTECH’s Device ManageR or Device Discovery, or by entering the unit’s IP address directly into the address bar of your browser.

2. Select Settings at the top of the screen.

3. Select Advanced in the navigation bar to the left.

4. In the Time & Date Configuration section, enter the IP address of your time server in the Time Server IP field.

5. Select Accept Changes at the bottom of the page to temporarily save your settings.

6. Then select Save Settings in the navigation bar to the left.

7. Your unit will reboot with the new setting and attempt to obtain the time and date from the new IP address.

If you’d like to configure a Windows system or Windows server as a Network Time Server, please see this FAQ: How To Configure A Windows Or Windows Server System As A Network Time Server (NTP).

Timeserver requests are sent from the Room Alert Monitor on UDP port 123; this port must be unblocked on your network to allow the Room Alert Monitor to synch properly.

You may configure other settings in the Time and Date Configuration section of the Advanced Settings page as well:

Time_Date_Config

– In Time Zone, you may choose your local time zone from the drop-down list.

– In Time Display, you may choose the hour format from the drop-down list:

– 24 hour (default)
– AM/PM

– In Time Format, you may select the date format from the drop-down menu:

– MM/DD/YY Hour:Minute:Second (default)
– DD/MM/YY Hour:Minute:Second

– You may select the Daylight Savings check box to add 1 hour to the current time.

– As noted above, you may enter a new IP address in Time Server IP or leave the default, 198.82.1.201.

– In Time Server Auto Refresh, you may select the interval at which your unit synchronizes with the timeserver:

– Disabled (default)
– 10 Minutes
– 1 Hour
– 6 Hours
– 12 Hours
– 24 Hours

– You may select Update Now to synchronize the time manually. (You may also do this by entering http://<IP of your unit >/cmd.cgi?action=SyncTime in your browser address bar.)

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Room Alert is Made in the USA, ships worldwide from our locations in the US and EU, and has been protecting facilities since 1988.

You may find Windows Command Prompt at the following path:

  • Windows 7 & 8
    Start--> All Programs--> Accessories--> Command Prompt
  • Windows 10
    Start--> All Apps--> Windows System--> Command Prompt

To run Windows Command Prompt as an administrator:

  • Windows 7 & 8
    Right-click on Command Prompt and select Run as administrator.
  • Windows 10
    Right-click on Command Prompt, select More and then select Run as administrator.

Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates



Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 4E
Room Alert 3E

Room Alert Manager - Compatible Devices

The latest version of Room Alert Manager supports only the devices below.

It does not support any legacy Room Alert or TemPageR models.

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W