A MAC address is a 12-character alphanumeric ID, typically divided into 6 sets of 2 characters, as shown below:
You may need the MAC address of your Room Alert Monitor to perform certain tasks, such as advanced discovery in Device ManageR or Device Discovery.
The MAC address of your Room Alert monitor appears in several places:
A Room Alert Monitor’s serial number is composed of a 3- to 4-character model code, a hyphen and either a 5- to 6-digit number or an alphanumeric string matching the last 6 characters of the MAC address.
You may need the serial number of your Room Alert Monitor when you contact Sales or Technical Support. The serial number appears in a few places: