Knowledge Base  /  Frequently Asked Questions  /  Room Alert Discovery Utility

How To Discover Devices With Room Alert Discovery

The Room Alert Discovery utility is a simple tool that you may use to discover your Room Alert Monitors and perform firmware updates on them.

Room Alert Discovery can discover these types of devices: Room Alert 32S, 12S, 3S, 32E/W, 12E, 4E, 3E and 3 Wi-Fi.

Unlike Room Alert Manager, the discovery utility only scans for devices when initiated by a user. Once prompted, Room Alert Discovery scans your network in the following ways:

  • Broadcast on UDP Port 30718
  • Targeted scan on UDP port 30719

For more information, please see our FAQ, List Of Ports Required By Room Alert Products.

Follow these instructions to discover devices in the Room Alert Discovery utility:

  1. First open the Room Alert Discovery utility by navigating to Start→ AVTECH Room Alert Discovery in Windows.
    • Alternatively, you may navigate to Room Alert Discovery’s Installation Directory (C:\Program Files\AVTECH Room Alert Discovery by default) and double-click avtech-room-alert-discovery.exe.
  2. Room Alert Discovery does not scan for devices until you tell it to. To initiate a device scan, first select the Find Devices button.
  3. This will open the Find Room Alert Monitors window, as shown below.
  4. In the Automatically By Network Interface section of the window, your computer’s NICs are listed.
    • Scanning each NIC is enabled by default.
    • You may disable a NIC if you don’t want the utility to scan it for devices.
  5. In the Manually By IP Address section of the window, you can specify single IP addresses or ranges of IP addresses to scan for devices.
    • To do so, first choose either Single or Range from the drop-down menu.
    • Next enter the IP address or range that you wish to scan.
    • Then select Add to Scan.
  6. You may add as many IP addresses or ranges to this list as you’d like.
  7. In Scan Timeout, leave the default value, 30, or enter another timeout value.
  8. When you’re ready to begin scanning for devices, select Start Scan.
  9. Room Alert Discovery will begin scanning for devices.
  10. Once the scan is complete, the Find Room Alert Monitors window will close and you’ll see a list of all discovered devices.
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Room Alert is Made in the USA, ships the same day, and has been protecting facilities in over 185 countries since 1988.

You may find Windows Command Prompt at the following path:

  • Windows 7 & 8
    Start--> All Programs--> Accessories--> Command Prompt
  • Windows 10
    Start--> All Apps--> Windows System--> Command Prompt

To run Windows Command Prompt as an administrator:

  • Windows 7 & 8
    Right-click on Command Prompt and select Run as administrator.
  • Windows 10
    Right-click on Command Prompt, select More and then select Run as administrator.

Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates



Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 4E
Room Alert 3E

Room Alert Manager - Compatible Devices

The latest version of Room Alert Manager supports only the devices below.

It does not support any legacy Room Alert or TemPageR models.

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W