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Java Exploit & New Version of Room Alert Link

As of December 16, 2021, we released version 1.3.3 of Room Alert Link. This version implemented a security patch for the additional CVE-2021-45046 Log4j vulnerability.

Over the weekend, our team has learned of a vulnerability called The Log4j flaw (also known as “Log4Shell”) that is a zero-day vulnerability that targets the Log4j library in Java. This vulnerability allows hackers to gain unauthenticated remote code execution and access to servers. Cyber attackers are making over a hundred attempts per minute to identify at risk servers exposed to the internet that are susceptible to exploit this critical security vulnerability in Java logging library Apache Log4j. These cyber attackers are trying to install malware, steal user credentials and more.  

The only piece of Room Alert software that was impacted was Room Alert Link. Our Engineering department worked diligently to develop and release a new version of Room Alert Link that is now online. No other AVTECH products are impacted by this exploit. 

The newest version of Room Alert Link is available to download via Room Alert Account dashboard. We recommend all Room Alert Link users download and install this version of Room Alert Link immediately. Any Room Alert users that are not using Room Alert Link are not impacted by this vulnerability and do not need to take any action. 

If any customers have questions about Room Alert Link and its security, our Sr. Product Specialists as well as our US-based Support team are available to help. Feel free to contact us directly if you would like to speak with us further.

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Room Alert is Made in the USA, ships worldwide from our locations in the US and EU, and has been protecting facilities since 1988.

You may find Windows Command Prompt at the following path:

  • Windows 7 & 8
    Start--> All Programs--> Accessories--> Command Prompt
  • Windows 10
    Start--> All Apps--> Windows System--> Command Prompt

To run Windows Command Prompt as an administrator:

  • Windows 7 & 8
    Right-click on Command Prompt and select Run as administrator.
  • Windows 10
    Right-click on Command Prompt, select More and then select Run as administrator.

Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates



Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 4E
Room Alert 3E

Room Alert Manager - Compatible Devices

The latest version of Room Alert Manager supports only the devices below.

It does not support any legacy Room Alert or TemPageR models.

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W