Support

Knowledge Base  /  Frequently Asked Questions  /  Room Alert  /  Legacy

Where To Find The Firmware Version Of A Room Alert Monitor (Legacy)

Using a newer version of the Room Alert Monitor web interface? Please click here for the appropriate FAQ.

AVTECH recommends regularly checking that your Room Alert Monitors are running the most recent firmware version.

Your Room Alert Monitor’s current firmware version appears in several places:

In the Room Alert Monitor’s web interface

In Device ManageR

In the Device Discovery utility

In the Room Alert Monitor’s web interface

The best place to view your unit’s firmware version is directly on the unit’s web interface. To do so, follow these steps:

1. Open your Room Alert Monitor’s web interface. You may open the interface using Device Discovery or Device ManageR, or by typing the IP address of the unit directly into the address bar of your web browser.

2. You’ll see the firmware version displayed on the right side of the Status page header, as shown below:

Ststus2

– If you click on the firmware version, a dialog box will appear, letting you know if your firmware is current:

FWvMessage

In Device ManageR

To view your firmware version in Device ManageR, follow these steps:

1. Open Device ManageR in your browser. You may open it by entering ‘localhost:8080’ or ‘<IP address of host system>:8080’ in your browser’s address bar.

2. Select Device Status in the navigation bar to the left of the screen.

3. A list of discovered devices appears. Next to each device name, the firmware version appears.

4. You may also select a unit from the list to see the firmware version in the main viewing pane to the right.

ADM_Legacy2

In the Device Discovery utility

To view your firmware version in Device Discovery, follow these steps:

1. Open AVTECH Device Discovery. You may find it in your Windows system typically through the default path, C:\Program Files\AVTECH Device Discovery Utility or C:\Program Files (x86)\AVTECH Device Discovery Utility.

2. Select Search to bring up a list of discovered devices.

3. You’ll see the firmware version of all units in the fourth column under Version.

ADD_Legacy

If your unit is not running the most current firmware version, you can update the firmware by following these instructions: How To Update Firmware On Room Alert Monitors.

Facebooktwitterredditpinterestlinkedinmail
Room Alert is Made in the USA, ships worldwide from our locations in the US and EU, and has been protecting facilities since 1988.

You may find Windows Command Prompt at the following path:

  • Windows 7 & 8
    Start--> All Programs--> Accessories--> Command Prompt
  • Windows 10
    Start--> All Apps--> Windows System--> Command Prompt

To run Windows Command Prompt as an administrator:

  • Windows 7 & 8
    Right-click on Command Prompt and select Run as administrator.
  • Windows 10
    Right-click on Command Prompt, select More and then select Run as administrator.

Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates



Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 4E
Room Alert 3E

Room Alert Manager - Compatible Devices

The latest version of Room Alert Manager supports only the devices below.

It does not support any legacy Room Alert or TemPageR models.

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W