Knowledge Base / Frequently Asked Questions / Room Alert / Legacy
Using a newer version of the Room Alert Monitor web interface? Please click here for the appropriate FAQ.
AVTECH recommends regularly checking that your Room Alert Monitors are running the most recent firmware version.
Your Room Alert Monitor’s current firmware version appears in several places:
– In the Room Alert Monitor’s web interface
– In the Device Discovery utility
The best place to view your unit’s firmware version is directly on the unit’s web interface. To do so, follow these steps:
1. Open your Room Alert Monitor’s web interface. You may open the interface using Device Discovery or Device ManageR, or by typing the IP address of the unit directly into the address bar of your web browser.
2. You’ll see the firmware version displayed on the right side of the Status page header, as shown below:
– If you click on the firmware version, a dialog box will appear, letting you know if your firmware is current:
To view your firmware version in Device ManageR, follow these steps:
1. Open Device ManageR in your browser. You may open it by entering ‘localhost:8080’ or ‘<IP address of host system>:8080’ in your browser’s address bar.
2. Select Device Status in the navigation bar to the left of the screen.
3. A list of discovered devices appears. Next to each device name, the firmware version appears.
4. You may also select a unit from the list to see the firmware version in the main viewing pane to the right.
To view your firmware version in Device Discovery, follow these steps:
1. Open AVTECH Device Discovery. You may find it in your Windows system typically through the default path, C:\Program Files\AVTECH Device Discovery Utility or C:\Program Files (x86)\AVTECH Device Discovery Utility.
2. Select Search to bring up a list of discovered devices.
3. You’ll see the firmware version of all units in the fourth column under Version.
If your unit is not running the most current firmware version, you can update the firmware by following these instructions: How To Update Firmware On Room Alert Monitors.
You may find Windows Command Prompt at the following path:
To run Windows Command Prompt as an administrator:
If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.
Current S models | Current E models |
---|---|
Room Alert 32S | Room Alert 32E |
Room Alert 12S | Room Alert 12E |
Room Alert 4E | |
Room Alert 3E | |
Current S models | Current E models |
---|---|
Room Alert 32S | Room Alert 32E |
Room Alert 12S | Room Alert 12E |
Room Alert 3S | Room Alert 4E |
Room Alert 3E | |
Room Alert 3W |