Knowledge Base  /  Frequently Asked Questions  /  Axis Cameras

How To Discover Your Axis Camera

By default, Axis cameras obtain an IP address by DHCP. The best way initially to discover your Axis camera depends on whether you intend to use it with AVTECH’s Room Alert Manager software or your Room Alert Account at RoomAlert.com.

Discovering Your Axis Camera With AVTECH’s Room Alert Manager

If you intend to use your camera with Room Alert Manager software, please see this FAQ for instructions: How To Discover Axis Cameras In Room Alert Manager.

Discovering Your Axis Camera With Axis Software

If you intend to use your compatible Axis camera with your Room Alert Account at RoomAlert.com, you may wish initially to discover it using the manufacturer’s software, either the Axis IP Utility or Axis Camera Management.

Axis IP Utility

The Axis IP Utility automatically discovers your Axis cameras. You may also use it to assign a static IP to your camera if you wish.

Axis_IP_Utility

You may download the Axis IP Utility from the manufacturer’s web site: Axis IP Utility (Axis.com).

Axis Camera Management

The Axis Camera Management software discovers your Axis cameras through its Add Devices feature. You may also use the program to assign a static IP to your camera and to upgrade its firmware.

Axis_Camera_Management

You may download Axis Camera Management from the manufacturer’s web site: Axis Camera Management (Axis.com).

Discovering Your Axis Camera With Your Room Alert Account

You may find the unit’s IP address in your Room Alert Account in the Device Details page. To navigate to the camera’s Device Details page, select Devices in the navigation bar to the left in your Room Alert Account, and then select your camera from the device list.

You may find the unit’s IP address listed under Local IP.

Please note that before your compatible Axis camera can appear in your Room Alert Account, you must take some preparatory steps in the order shown below:

1. Check that it is compatible using this FAQ: List Of Axis Cameras Compatible With RoomAlert.com.

2. Upload the required firmware and applications to your compatible camera. This FAQ shows you how: How To Upload Required Software To Your RoomAlert.com-Compatible Axis Camera. (This software allows your device to push data to RoomAlert.com).

3. Register your Axis camera in your Room Alert Account. This FAQ shows you how: How To Add Compatible Axis Cameras To Your RoomAlert.com Account.

Discovering Your Axis Camera With AVTECH’s Device ManageR (Legacy)

If you intend to use your camera with AVTECH’s Device ManageR software, you may discover it using Device ManageR’s Advanced Discovery feature. Please see this FAQ for instructions: How To Discover AVTECH Devices With Device ManageR – Advanced Discovery.

ADM_DiscoveredDevices_AXISP3904-R_Selected

You may download Device ManageR from the Downloads page of your account at RoomAlert.com.

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Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates



Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 4E
Room Alert 3E

Room Alert Manager - Compatible Devices

The latest version of Room Alert Manager supports only the devices below.

It does not support any legacy Room Alert or TemPageR models.

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W