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Room Alert Manager How-To Guides

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  • How To View Room Alert Data Groups

    What is a Data Group? A Data Group is a saved collection of sensor channels from one or more Room Alert Monitors, Axis cameras, and/or ping devices. You may choose to group your sensor channels according to their physical location, the type of equipment they’re monitoring, etc. From within a Data Group‘s Details page, you […]


  • How To Graph Your Room Alert Sensor Data

    The Sensor Data & Reports page includes features to: Easily browse all of your sensors in one place. View their current readings & alarm status. Graph historic sensor data to visually track trends in your environment.


  • How To Manage Security Settings In Room Alert Manager

    In Room Alert Manager, administrators can configure security settings, including: maximum session times & inactivity logouts failed login limits & lockout periods password expirations To edit Room Alert Manager’s Security Settings, please follow the instructions below. Open Room Alert Manager in your web browser. You may open it by entering ‘localhost:9393’ or ‘<IP address of […]


  • How To Customize Alert Notifications In Room Alert Manager

    You may customize the Email and SMS alert messages that Room Alert Manager sends in response to alert conditions. Notification templates are reusable, and can be applied to as many different alert actions as you’d like. To customize alert notifications in Room Alert Manager, follow these steps: Open Room Alert Manager in your web browser. […]


  • How To Archive And Delete Devices In Room Alert Manager

    If you no longer wish to see a device in Room Alert Manager’s Inventory list, you may archive the device to hide it. You may then access historical data that was collected before the device was archived. Going forward, no new data for this device will be collected while it remains archived. You can permanently* […]


  • How To Update Firmware On Room Alert Monitors

    You may update the firmware on your Room Alert Monitor in one of these 4 ways: 1. With Room Alert Discovery utility. – Available with all levels of RoomAlert.com, including the unpaid Base account. – Updates only 2. With Room Alert Manager software. – Available with a Professional or higher RoomAlert.com account. – Updates only […]


  • How To Configure Light And Relay Actions In Room Alert Manager

    Follow these instructions to configure your Light and Relay Action: Open Room Alert Manager in your web browser. You may open it by entering ‘localhost:9393’ or ‘:9393’ in your browser’s address bar. For more information, please see our FAQ, How to Open Room Alert Manager’s Web Interface. Navigate to Actions –> Light/Relay Profiles in the navigation bar […]


  • How To Use Multi-factor Authentication In Room Alert Account & Room Alert Manager

    You may choose to enable multi-factor authentication (MFA) for your user profile in Room Alert Account and/or Room Alert Manager. Select the tabs below for steps to enable multi-factor authentication:


  • How To Change Room Alert Manager’s HTTP Port

    By default, Room Alert Manager runs on HTTP port 9393, making it accessible via web browser at localhost:9393 or <IP address of host system>:9393. If you’d like to change the HTTP port for Room Alert Manager, follow these steps: These instructions require you to start and stop the Room Alert Manager service. This FAQ shows […]


  • How To Troubleshoot Server Actions In Room Alert Manager

    This FAQ walks you through various troubleshooting steps that you may take if Room Alert Manager is unable to connect and send a command to a target server. It’s best to begin troubleshooting with a manual test through Windows Command Prompt. If the SSH connection cannot be established, we recommend the following: If Room Alert […]


Room Alert is Made in the USA, ships worldwide from our locations in the US and EU, and has been protecting facilities since 1988.

You may find Windows Command Prompt at the following path:

  • Windows 7 & 8
    Start--> All Programs--> Accessories--> Command Prompt
  • Windows 10
    Start--> All Apps--> Windows System--> Command Prompt

To run Windows Command Prompt as an administrator:

  • Windows 7 & 8
    Right-click on Command Prompt and select Run as administrator.
  • Windows 10
    Right-click on Command Prompt, select More and then select Run as administrator.

Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates



Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 4E
Room Alert 3E

Room Alert Manager - Compatible Devices

The latest version of Room Alert Manager supports only the devices below.

It does not support any legacy Room Alert or TemPageR models.

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W