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Karmen had been in the midst of scheduled maintenance at a branch office when she got the call from HQ that “the internet wasn’t working.” After catching the last train back, she now stood in front of the door to HQ’s server room. At least one server was down--maybe more--and she was the only one who could bring them back to life. Her heart sank when the blast of hot air hit her as the door opened. It wouldn't be a simple reboot this time.
A routine health inspection at Theo’s restaurant took a turn for the worse when the inspector found that his refrigerator was only maintaining a temperature four degrees higher than the mandated 41º Fahrenheit. Thankfully, Theo was able to avoid a citation and shutdown by discarding the food and having the equipment serviced the same day.
Standing on the top step of the ladder while pulling down another panel in the drop-ceiling, Luke thought there must be a better way. Responsible for the building's aging HVAC equipment, he wanted to identify more quickly which systems needed maintenance and get a jump on service calls when a system failed. In this case, if he had known the air conditioning duct had been dripping condensation for the last month, he could have adjusted the temperature and avoided the replacement costs.
When she woke in the morning to no hot water, Martina suspected what the problem was: her basement had flooded. Again. One look downstairs told her she was right: six inches of water covering the floor had knocked out the water heater and made a mess of the entire basement.