Knowledge Base / Frequently Asked Questions / RoomAlert.com

How To Discover AVTECH Devices With RoomAlert.com

You may find the IP address of your Room Alert 32S, 12S, 3S, 32E/W, 12E, 4E, 3E or 3W or your compatible Axis camera in your account at RoomAlert.com.

Legacy Devices

Legacy models do not push data to RoomAlert.com and so will not have their IP address displayed there.

These models include the Room Alert 26W, 24E, 11E and 7E and the TemPageR 4E and 3E.

To find your unit’s IP address in your Room Alert Account, follow these steps:

1. Log in to your account at RoomAlert.com.

Don’t have an account? Follow the instructions in this FAQ to register for one: How To Register For A RoomAlert.com Account.

In order to access your device in Room Alert Account, you must log in as an admin, operator or viewer-level user. For more information, please see the “Types of user roles” section of our FAQ, How To Manage User Access To Your RoomAlert.com Account.

2. Select Devices in the navigation bar to the left.

3. Select your Room Alert Monitor from the Devices Inventory list.

Don’t see your Room Alert? Follow the instructions in this FAQ to register it: How To Add Devices To Your RoomAlert.com Account.

4. In the upper left corner of your Room Alert’s Device Details page, you’ll see the Local IP field. This displays the IP address of the unit as of the last push RoomAlert.com received from it.