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If your organization’s Room Alert Account has been upgraded to the Professional level or higher, you can add comments to alerts. You can comment on an alert at any time — while it is in a clear, alarm, or acknowledged state — in order to document details about the sensor or the environment it’s monitoring. Each time a new comment is added, all of the alert’s configured actions are notified.
You may view a video demonstration of acknowledging and commenting on alerts below.
For information about other advanced alerting features, please see How To Configure Advanced Alerting Features In Your RoomAlert.com Account.