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How To Discover Room Alert Devices With Link

Room Alert Link can discover these types of Room Alert Monitors: Room Alert 32S, 12S, 32E/W, 12E, 4E, 3E and 3W.

Discovery Through Room Alert LinkView Discovered Devices In Your Room Alert Account

Room Alert Link scans your network in the following ways:

  • Automatic discovery with a UDP broadcast on UPD Port 30718.
  • Manual discovery with a unicast UDP scan on UDP Port 30718.

For more information about these types of discovery, please see the tabs below.

Room Alert Link displays all discovered devices in its Dashboard, as shown here:

Automatic Discovery With Room Alert Link

Room Alert Link runs in the background as a Windows service even when you don’t have it open in your browser. By default, it scans your network every 15 seconds using a broadcast on UDP Port 30718.

If your Room Alert Monitor is not automatically discovered by Link, we first recommend checking that UDP port 30718 is open between the device and Link. For more information, please see List Of Ports Required By Room Alert Products.

If Link still does not automatically discover your Room Alert Monitor, follow the instructions in the next section to manually discover the device.

Manual Discovery With Room Alert Link

If your Room Alert Monitor is not automatically discovered by Link, you can try manually discovering the device by scanning its IP address or a range of IP addresses.

Please follow these instructions to manually discover your device:

  1. First open Link’s web interface by following the instructions in our FAQ, How To Access Link’s Local Web Interface.
  2. In Link’s interface, select the Settings button in the upper right corner of the page.
  3. This will open Link’s Discovery Settings page.
  4. Here, you may choose to scan a single IP address or a range of IP addresses.
    • To scan a single IP address, enter it in the Enter an IP Address field. Then select the + button.
    • To scan an IP range, enter the first IP address of the range and the last IP address of the range. Then select the + button.
  5. Then select Save Changes at the bottom of the screen.

Along with viewing your discovered devices in Room Alert Link’s local Dashboard, you may also view discovered devices within your RoomAlert.com account.

RoomAlert.com displays this information in the following places:

  • Room Alert Link’s Details page within RoomAlert.com
  • Your Devices Inventory list within RoomAlert.com

Select the tabs below for more information.

RoomAlert.com Link Details page

Follow these instructions to view the list of discovered devices in the Room Alert Link Details page of your Room Alert Account:

  1. Log in to your account at RoomAlert.com.
  2. In the navigation bar to the left, select Devices.
  3. Then go to the Room Alert Links tab.
  4. Select your Link from the list to open its Details page.
  5. In the Link Details page, you’ll see a list of all the device currently discovered by your Link.
    • In the list of Locally discovered devices, you’ll see each unit’s MAC address, IP address, and Device Type.
    • If Link discovers a device that is not currently registered to your RoomAlert.com account, you’ll also see a Register button.
      • Select this button if you wish to register the device to your account.

Room Alert devices can only be registered to one organization’s RoomAlert.com account at a time.

RoomAlert.com Devices Inventory list

Follow these instructions to view the list of discovered devices in the Devices Inventory page of your Room Alert Account:

  1. Log in to your account at RoomAlert.com.
  2. In the navigation bar to the left, select Devices.
  3. The page will open to the Inventory tab.
  4. In your Inventory list, you’ll see the Room Alert Link column.
    • If the Room Alert Monitor is currently discovered by a Link, you’ll see the name of the Link in this column.

Looking for information about your Room Alert Monitor pushing its sensor data to RoomAlert.com? Please see How To Troubleshoot A Room Alert Monitor’s Sensor Data Pushes Not Getting Through To RoomAlert.com.

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Room Alert Manager - Compatible Devices

The latest version of Room Alert Manager supports only the devices below.

It does not support the Room Alert 3 Wi-Fi or any legacy Room Alert or TemPageR models.

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 4E
Room Alert 3E