How To Update Firmware On Room Alert Monitors

1. Open the Device Discovery utility. You may find it in your Windows system typically through the default path: C:\Program Files\AVTECH Device Discovery Utility.

2. Select Search. After a moment, your devices will populate the screen.

3. Select the unit you wish to update.

4. Select Update at the top right corner of the screen.

5. When the Update Firmware alert appears, select OK.

6. When the Choose Firmware File To Upload window appears:

– Navigate to the update file you previously downloaded to your computer. The file should have a .upd extension.*

* If you find that the file has a .zip extension, do not proceed. Instead, re-download the file using a different browser so that you get the .upd file. (If you are unable to use a different browser, you may rename the .zip extension to .upd.)

– Select the file, and then select Upload.

7. You’ll see a Progress box appear, which gives you the option to cancel the update if you wish.

8. Once the firmware file has been uploaded, the Please Review Update.log File dialog box appears.

– You may select Yes if you’d like to view details about the update; otherwise, select No to close the box.

9. Your unit will reboot with its firmware updated.

1. Open Device ManageR in your web browser. You may open it by entering ‘localhost:8080’ or ‘<IP of host system>:8080’ in your browser’s address bar.

2. Your devices will immediately populate the Discovered Devices list to the left.

3. Select the unit you wish to update.

4. Select Update Firmware, which you can find as a link below the unit name in the device list or as a button in the main viewing pane to the right.

5. When the Update Firmware dialog box appears, select Browse.

6. When the file selection window appears:

– Navigate to the update file you previously downloaded to your computer. The file should have a .upd extension.*

* If you find that the file has a .zip extension, do not proceed. Instead, re-download the file using a different browser so that you get the .upd file. (If you are unable to use a different browser, you may rename the .zip extension to .upd.)

– Select the file, and then select Open.

7. The Update Firmware dialog box will now display the name of the update file. Select Update.

8. You’ll see a progress bar and information about the status of the update. Once it is complete, you may select Close Window to close the dialog box.

9. Your unit will automatically reboot with its firmware updated.

In your RoomAlert.com account:

• Navigate to Devices–>Room Alert Link–>name of your Link.
  • Confirm that Connection to RoomAlert.com displays “Connected.” This means your local installation of Link is communicating with your RoomAlert.com account.
  • Then, in the Locally discovered devices list, check for a Register button next to the unit you wish to update.
    • If you see that button, click it to register that device to your RoomAlert.com account.
    • If you don’t see that button, that device is already registered.
• Once your Room Alert is registered, you may initiate updates to your unit remotely through your RoomAlert.com account. See Initiate Update below.

Initiate Update

1. In your RoomAlert.com account, navigate to Devices–>your Room Alert to open your unit’s Device Details page.
2. In the upper left section of the header, locate the Firmware field and select Update.
   
3. In the page that appears, select Update Firmware to start the update.
4. A progress bar appears. It shows the progress of each file that is uploaded to the Room Alert.
   
5. A confirmation message appears when the update is complete. Your Room Alert will then reboot with the firmware update applied.
   

1. Locate the unit you wish to update in Link’s list of discovered devices.
2. Select the Update button that appears next to that unit.
   
3. You’ll see a confirmation box appear.
4. Close any instances of the device’s web interface that are open in your browser, and then select Update Now.
   • Room Alert 32S & 12S only: you’ll be prompted to enter credentials before you update.
     
     • If you haven’t saved custom credentials on your device yet, use these default credentials:
       Username: admin
       Password: password
5. While the firmware update is in progress, you may select the Update button again to view a progress bar.
   
6. When the update completes, you’ll see a green check mark next to the unit in the list. Your Room Alert will reboot with the firmware update applied.