Knowledge Base / Frequently Asked Questions / Room Alert
You may update the firmware on your Room Alert Monitor 3 different ways:
You may use Device Discovery or Device ManageR to update these current & legacy “E” & “W” models. The Room Alert 32S & 12S are not compatible with these utilities.
The firmware update file should download with a .upd extension.
If your file downloads with a .zip extension, do not extract the contents; instead, please try the download again from a different browser so that you get the file in the .upd format. (If you don’t have access to a different browser, you may rename the extension of the .zip file to .upd.)
The Room Alert you wish to update must meet the following conditions:
Current S models | Current E models |
---|---|
Room Alert 32S | Room Alert 32E |
Room Alert 12S | Room Alert 12E |
Room Alert 4E | |
Room Alert 3E |
Current Models | Legacy Models |
---|---|
Room Alert 32E | Room Alert 32W |
Room Alert 12E | Room Alert 26W |
Room Alert 4E | Room Alert 24E |
Room Alert 3E | Room Alert 11E |
Room Alert 3 Wi-Fi | Room Alert 7E |
TemPageR 4E | |
TemPageR 3E |