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Knowledge Base / Frequently Asked Questions / Room Alert Manager

How To Export And Import Your Room Alert Manager Settings

The latest version of Room Alert Manager only supports same-version JSON imports.

You can only import a JSON file to Room Alert Manager v1.5.8, for example, if the file was originally exported from Room Alert Manager v1.5.8.

This behavior will be addressed in a future software release.

You may export your Room Alert Manager configuration to a single file, which you may keep as a backup of your settings, use as a troubleshooting tool, or use to copy your settings to a different Room Alert Manager installation.

For more information, please see the tabs below.

Export your Room Alert Manager settings

The following settings are included in your Room Alert Manager export:

System settings and application properties
- These settings are included in the export for informational purposes only. They cannot be imported into Room Alert Manager.
Alerts, Actions, Schedules and Reports
Users and Device Groups
Discovery Settings (including a list of any manually discovered devices)
Email Settings, Firmware Update Settings, Device Data Settings, and SMS Modem Settings
Any configured Ping Devices

Please follow these instructions to export your Room Alert Manager settings to a single JSON file:

Open Room Alert Manager in your web browser.
- You may open it by entering ‘localhost:9393’ or ‘<IP address of host system>:9393’ in your browser’s address bar. For more information, please see our FAQ, How to Open Room Alert Manager’s Web Interface.
In order to export Room Alert Manager’s settings, you must log in as an admin-level user.
- For more information, please see the “Types of user roles” section of our FAQ, How To Configure Users In Room Alert Manager.
Select Settings –> Import/Export in the navigation bar to the left to open the Data Export/Import Settings page.
The Export tab opens by default.
Passwords are stripped from the exported data by default. If you wish to include passwords in the export, select the Include Sensitive Passwords checkbox.
Select Export.
Your configurations will download as a JSON file, which you may view in a browser or text editing program.

Import your settings to a new Room Alert Manager installation

You may import settings from a previously saved JSON file* into Room Alert Manager. It’s important to note that some of your existing settings will be overwritten during the import process.

* Room Alert Manager only supports same-version JSON imports at this time.

The following settings get overwritten when you import a JSON file into Room Alert Manager:

Discovery Settings, Email Settings, Firmware Update Settings, Device Data Settings, and SMS Modem Settings

These settings get added to your existing configuration (without deleting your existing settings):

Users, Device Groups, Alerts, Actions, Schedules, Reports, and Pings
- If the JSON file contains a user whose username is identical to one already in the system, then that user will not get imported.

Please follow these instructions to import your Room Alert Manager settings:

Open Room Alert Manager in your web browser.
- You may open it by entering ‘localhost:9393’ or ‘<IP address of host system>:9393’ in your browser’s address bar. For more information, please see our FAQ, How to Open Room Alert Manager’s Web Interface.
In order to import Room Alert Manager’s settings, you must log in as an admin-level user.
- For more information, please see the “Types of user roles” section of our FAQ, How To Configure Users In Room Alert Manager.
Select Settings –> Import/Export in the navigation bar to the left to open the Data Export/Import Settings page.
Navigate to the Import tab.
Select Browse to locate and upload your saved JSON file.
- After you select the file, select Open.
Then select Import.
- As the import process completes, the progress is displayed beside the Import button.
- When the process is complete, you’ll see an in-app notification like this one:
Your newly imported settings will immediately be available within Room Alert Manager’s web interface.