How To Save Device Credentials In Room Alert Manager

Some features in Room Alert Manager require credentials that have been configured within your device’s web interface, including:

• Room Alert ‘S’ models: Firmware Updates and Light Tower/Relay Actions
• Room Alert 3W: Discovery, Device Data Retrieval and Firmware Updates
• Room Alert ‘E’ models do not require credentials to be stored in Room Alert Manager.

Follow these instructions to save your device credentials in Room Alert Manager:

1. First open Room Alert Manager’s web interface.
   • You may open it by entering ‘localhost:9393’ or ‘<IP address of host system>:9393’ in your browser’s address bar. For more information, please see our FAQ, How to Open Room Alert Manager’s Web Interface.
2. In order to configure device credentials in Room Alert Manager, you must log in as an admin or manager-level user.
   • For more information, please see the “Types of user roles” section of our FAQ, How To Configure Users In Room Alert Manager.
   • Additionally, if you are logged in as a manager-level user, the devices must be within your assigned device groups. For more information, please see our FAQ, How To Configure Device Groups In Room Alert Manager.
3. In Room Alert Manager’s interface, navigate to Devices –> Room Alert Monitors.
   
4. Locate the device you wish to edit in the Device Inventory list.
   
   • If the device is not discovered, please see our FAQ, How To Discover Devices With Room Alert Manager.
5. Select the ellipses next to the device and then select Update Credentials.
   
6. This will bring you to the Device Credentials Form.
   
   • The top of the form lists the device name, device model, MAC address and IP address.
   • Last Updated shows the last time that the device credentials were updated in Room Alert Manager.
     • This field is blank if you haven’t yet saved credentials for this device in Room Alert Manager.
   • When left blank, the Username defaults to admin.
     • The username for the Room Alert 3W is always admin (this cannot be changed on the device).
   • When left blank, the Password defaults to password (or PASSWORD for the Room Alert 3W)
7. To change the credentials, select Edit.
   
   • Enter the device’s username and password.
     • Select Reset To Device’s Default Credentials to set both fields back to the defaults (admin, password).
   • When you’re done, select Save Changes.
     
8. You’ll return to the Device Credentials Form, where you may test the newly saved credentials.
   
   • The result of the test will appear as an in-app message.
     
9. Select Done to return to your Device Inventory list.