How To Use Multi-factor Authentication In Room Alert Account & Room Alert Manager

You may choose to enable multi-factor authentication (MFA) for your user profile in Room Alert Account and/or Room Alert Manager.

When MFA is enabled, you’ll be required to enter a code, along with your regular username and password, each time* you log in.
* Room Alert Account includes a feature to remember trusted devices, allowing users to bypass this step for 30 days.
In order to retrieve the code, you will need to use a third-party authentication app, such as Google Authenticator.

Room Alert AccountRoom Alert Manager

Log in to your account at RoomAlert.com.
Click the user icon in the upper right corner of the screen, and then select Profile Settings.
Then, in the Profile Settings tab, select Configure next to Multi-factor Authentication.
In the Multi-factor Authentication window, you’ll be prompted to scan a QR code with your cellphone’s camera.
- Open your third-party authenticator app, and scan the code. This will add a Room Alert Account entry to it.
- The app will begin generating time-based codes that refresh every 30 seconds. In the example shown below, we’re using Google Authenticator.
After you’ve scanned the QR code, select Next in the Multi-factor Authentication window.
Then enter your code and select Enable Now.
Do not include any spaces in your code.
In your Profile Settings, multi-factor authentication should now show as Enabled.
Going forward, each time you log in to Room Alert Account, you will need to get the current code from your authenticator app.
- You may bypass the MFA step on trusted devices by selecting Remember this device for 30 days during the login process.
- You may revoke this trusted status from all devices by returning to your Profile Settings and selecting Revoke All.

Open Room Alert Manager in your web browser.
- You may open it by entering ‘localhost:9393’ or ‘<IP address of host system>:9393’ in your browser’s address bar. For more information, please see our FAQ, How to Open Room Alert Manager’s Web Interface.
Click the user icon in the upper right corner of the screen, and then select Profile.
In the User Profile window, select Configure next to Multi-factor Authentication.
In the Multi-factor Authentication window, you’ll be prompted to scan a QR code with your cellphone’s camera.
- Open your third-party authenticator app, and scan the code. This will add a Room Alert Manager entry to it.
- The app will begin generating time-based codes that refresh every 30 seconds. In the example shown below, we’re using Google Authenticator.
After you’ve scanned the QR code, select Next in the Multi-factor Authentication window.
Then enter your code and select Enable Now.
Do not include any spaces in your code.
In your User Profile settings, multi-factor authentication should now show as Enabled.
Going forward, each time you log in to Room Alert Manager, you will need to get the current code from your authenticator app.