How To Create Alerts In Your RoomAlert.com Account (VIDEO)

You can watch a video demonstration below:

You may create alerts for your Room Alert Monitor in your Room Alert Account by following the same basic workflow each time:

1. First, select the sensor(s) you wish to apply a threshold to.
   • If your account is at the Enterprise level or higher, you may select multiple sensors to create multiple alerts at once.
2. Next, define your threshold.
3. Then configure your alert action(s).
4. Finally, define alert details like Name, Tags, and Timezone.

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Follow the instructions in the tabs below to create an alert through your Room Alert Account:

First, start a new alert.

1. Log in to your account at RoomAlert.com.
   • In order to create alerts, you must log in as an Administrator or Operator. For more information, please see the “Types of user roles” section of our FAQ, How To Manage User Access To Your RoomAlert.com Account.
2. Select Alerts from the navigation bar to the left.
3. Select New Alert to start the process.

Next, select your sensor(s).

1. In the Sensors section, review the table of available readings.
   • Each row represents a single reading from a sensor.
     (For example, a standard Temperature & Humidity sensor will include readings for temperature, humidity, heat index, dew point, and push status.)
2. (Optional) Use filters to narrow down the list and find the reading you’re looking for.
   • Use the pagination controls above the table or the settings (cog icon) to adjust how many results are displayed and which columns are visible.
3. Click the plus (+) icon next to a reading to add it to your alert.
4. Review the selected sensors in the panel above the table:
   • A graph shows the last 24 hours of data for each selected sensor.
     • If a sensor doesn’t have 24 hours of data logged (for example, if it’s been unplugged), that’s ok; you can still create an alert for it.
   • After selecting your first sensor, the table will filter to show only readings of the same type.
5. (Optional for Enterprise level accounts and higher) Select additional sensors.
   • Click Add All to select all sensors displayed on the current page.
   • Click the minus (–) icon to remove any sensor.
6. Click Next.

Then, define your thresholds.

1. Choose how your threshold will be applied:
   • Independent – Each alert has its own threshold that can be edited individually later.
   • Shared – A reusable threshold that updates all linked alerts when edited.
2. Define your threshold conditions (operator and value), or select a saved threshold.
3. Click Next.

Next, configure alert actions.

In this section, define who gets notified and how.

A. Create or select a notification group

1. Select an existing Notification Group or click Create New Group.
   • If you’re creating a new group, add as many recipients as you want in a single notification group.
   • You may add notification methods like emailing a user or another email address, sending SMS to a user with mobile number saved to their account, sending push notifications to a user with the mobile app installed, and sending an HTTP Post.
2. If your account is at the Professional level or higher, you may also optionally configure the following:
   • Configure the action to repeat while an alert remains triggered and unacknowledged.
   • Apply a saved or new Quiet Time Schedule.
   • Apply a saved or new Message Template.

B. Add additional notification groups.

• If your account is at the Professional level or higher, you may repeat step A to add additional actions to your alert.
• Click Next.

Finally, define your alert details.

1. Enter or edit the Alert Name (a suggested naming convention is provided).
2. Add Tags (for example, “Warning”).
3. Confirm or adjust the Time Zone.
4. (Optional) Additional sensor readings can be added later for context.

Lastly, review and create your alert(s).

1. Review the summary of alerts that will be created.
2. If changes are needed, click Go back and make changes.
3. Click Create Alerts to save.