How To Create Alerts In Your RoomAlert.com Account (VIDEO)

1. Log in to your account at RoomAlert.com.
   • In order to create alerts, you must log in as an Administrator or Operator. For more information, please see the “Types of user roles” section of our FAQ, How To Manage User Access To Your RoomAlert.com Account.
     
2. Select Alerts from the navigation bar to the left.
   
3. Select New Alert to start the process.

Device…

First, select your Room Alert Monitor from the Select A Device drop-down list.

• • In the Device drop-down list, you’ll also see an option for Monitor360 Sensors and any Room Alert Links that you’ve created.

Sensor…

Once you’ve chosen your Room Alert, you’ll then see a drop-down list with all of the unit’s individual sensors. Select the specific sensor you wish to alert on.

Channel…

Once you’ve selected a sensor, you’ll see a drop-down list of the channels associated with that sensor. Select the channel you wish to alert on.

• • The available channel options for our internal sensor are Push Status and Temperature. 
    
    
  • Push Status would tell us if the sensor was no longer communicating with RoomAlert.com.

is…

Next, set the threshold for your sensor. The fields that appear depend on the sensor and channel you’ve chosen. In our example, we have a comparison and value field.

• • In the comparison field, choose greater than or less than from the drop-down list.
    
    
  • In the value field, enter a number that makes sense for the scale you’re using. In our example, we are measuring temperature in Fahrenheit, so we’ve entered 80 (degrees Fahrenheit).

1. One you’ve set your threshold, you’ll see the Then do this… section, where you can add an action to the alert.

2. Select +Add Action.

3. In the New Action window, first select your action type from the drop-down list.

4. The fields that appear depend on the type of action you’ve chosen.
     In our example, we’ve chosen Text Message as our action type. The unique option for this action type are Number and Provider.

• • In Number, enter your phone number in this format: 123-456-7890.
    
    
  • In Provider, select your wireless carrier from the drop-down list.
    
    If your provider does not appear in the drop-down list, you may instead select Email Message as your action type and enter your email-to-SMS address, in the form of 1234567890@carrierdomainname.com. Please see our FAQ, List of Email-To-SMS Addresses, for common email-to-SMS domain names if you don’t already know yours.
    
    
  • (Optional) At the Professional level and higher, you may also configure the alert to repeat. For more information please see our FAQ: How To Configure Advanced Alerting Features In Your RoomAlert.com Account.

5. Select +Add Action to save the action. You action will now appear in the Then do this… section.

If your organization’s Room Alert Account has been upgraded to the Professional level or higher, you may add any additional sensor readings to an email or text message alert notification. For more information, please see, How To Add Additional Sensor Readings To Alert Notifications In Your RoomAlert.com Account.

1. Select Save Alert.

2. When you save your alert, it will bring you to the alert interface, where you can view:

• • the Threshold and Last Reading for the sensor being monitored
  • any Comments on the alert (Professional+ feature, please see: How To Configure Advanced Alerting Features In Your RoomAlert.com Account)
  • the Alarm History for the alert

After you save your alert, it’s a good idea to test your actions. To do so:

1. Place your cursor over an action to pull up the delete, edit, and test icons.

2. Select the test icon.

3. This will open the Test Alert Action window.

4. Select Yes to proceed with the test.