Knowledge Base / Frequently Asked Questions / RoomAlert.com
At this time, you cannot create alerts in RoomAlert.com for MAX devices. This functionality will be added in after the next MAX firmware release.
You can watch a video demonstration below:
You may create alerts for your Room Alert Monitor in your Room Alert Account by following the same basic workflow each time:
Trigger Alert when…
Device Room Alert Monitor Name
Sensor Sensor Name
Channel Channel Name
is in a certain state.
Then add actions to the alert that send:
In the example below, we’ve created an alert that will trigger when…
Device Example RA12E
Sensor Internal Sen
Channel Temperature
is greater than | 80 | °F
When our alert triggers, it will send an email to the IT Manager.
Alert notifications are sent from Alerts@RoomAlert.com. Please be sure that no spam or junk filters prevent you from receiving emails from this address.
Follow the instructions in the tabs below to create an alert through your Room Alert Account:
First, select your Room Alert Monitor from the Select A Device drop-down list.
Once you’ve chosen your Room Alert, you’ll then see a drop-down list with all of the unit’s individual sensors. Select the specific sensor you wish to alert on.
Once you’ve selected a sensor, you’ll see a drop-down list of the channels associated with that sensor. Select the channel you wish to alert on.
Next, set the threshold for your sensor. The fields that appear depend on the sensor and channel you’ve chosen. In our example, we have a comparison and value field.
1. One you’ve set your threshold, you’ll see the Then do this… section, where you can add an action to the alert.
2. Select +Add Action.
3. In the New Action window, first select your action type from the drop-down list.
4. The fields that appear next depend on the type of action you’ve chosen.
5. Select +Add Action to save the action. You action will now appear in the Then do this… section.
If your account has been upgraded to the Professional level or higher, you may repeat #2-5 to add additional actions to the alert.
1. Select Save Alert.
2. When you save your alert, it will bring you to the alert interface, where you can view:
After you save your alert, it’s a good idea to test your actions. To do so:
1. Place your cursor over an action to pull up the delete, edit, and test icons.
2. Select the test icon.
3. This will open the Test Alert Action window.
4. Select Yes to proceed with the test.
We'd love to talk with you about your monitoring needs. Contact one of our Product Specialists for a free consultation.
You may find Windows Command Prompt at the following path:
To run Windows Command Prompt as an administrator:
If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.
| Current S models | Current E models |
|---|---|
| Room Alert 32S | Room Alert 32E |
| Room Alert 12S | Room Alert 12E |
| Room Alert 3S | Room Alert 4E |
| Room Alert 3E | |
| S models | E & W models |
|---|---|
| Room Alert 32S | Room Alert 32E |
| Room Alert 12S | Room Alert 12E |
| Room Alert 3S | Room Alert 4E |
| Room Alert 3E | |
| Room Alert 3W |
| Model |
|---|
| Room Alert MAX |
| Room Alert 32S |
| Room Alert 12S |
| Room Alert 3S |
| Room Alert 32E/W |
| Room Alert 12E |
| Room Alert 4E |
| Room Alert 3E |
| Room Alert 3 Wi-Fi |
