Knowledge Base  /  Frequently Asked Questions  /  RoomAlert.com

How To Create Alerts In Your RoomAlert.com Account (VIDEO)

You can watch a video demonstration below:

You may create alerts for your Room Alert Monitor in your Room Alert Account by following the same basic workflow each time:

Trigger Alert when…

Device  Room Alert Monitor Name

Sensor  Sensor Name

Channel  Channel Name

is  in a certain state.

Then add actions to the alert that send:

  • Email Messages
  • Text Messages
  • HTTP Posts

In the example below, we’ve created an alert that will trigger when…

Device  Example RA12E

Sensor  Internal Sen

Channel  Temperature

is  greater than | 80 | °F

When our alert triggers, it will send a text message to the IT Manager.

Alert notifications are sent from Alerts@RoomAlert.com. Please be sure that no spam or junk filters prevent you from receiving emails from this address. You may test that emails from RoomAlert.com get through to you at AVTECH.com/EmailTest.


Follow the instructions in the tabs below to create an alert through your Room Alert Account:

Step 1: Open your Room Alert Account
  1. Log in to your account at RoomAlert.com.
  2. Select Alerts from the navigation bar to the left.
  3. Select New Alert to start the process.

Step 2: Make your Device... Sensor... Channel... is... choices.
Device…

First, select your Room Alert Monitor from the Select A Device drop-down list.

Sensor…

Once you’ve chosen your Room Alert, you’ll then see a drop-down list with all of the unit’s individual sensors. Select the specific sensor you wish to alert on.

Channel…

Once you’ve selected a sensor, you’ll see a drop-down list of the channels associated with that sensor. Select the channel you wish to alert on.

    • The available channel options for our internal sensor are Push Status and Temperature

    • Push Status would tell us if the sensor was no longer communicating with RoomAlert.com.

is…

Next, set the threshold for your sensor. The fields that appear depend on the sensor and channel you’ve chosen. In our example, we have a comparison and value field.

    • In the comparison field, choose greater than or less than from the drop-down list.

    • In the value field, enter a number that makes sense for the scale you’re using. In our example, we are measuring temperature in Fahrenheit, so we’ve entered 80 (degrees Fahrenheit).

Step 3: Add an action to the alert.

1. One you’ve set your threshold, you’ll see the Then do this… section, where you can add an action to the alert.

2. Select +Add Action.

3. In the New Action window, first select your action type from the drop-down list.

4. The fields that appear depend on the type of action you’ve chosen.
     In our example, we’ve chosen Text Message as our action type. The unique option for this action type are Number and Provider.

    • In Number, enter your phone number in this format: 123-456-7890.

    • In Provider, select your wireless carrier from the drop-down list.

      If your provider does not appear in the drop-down list, you may instead select Email Message as your action type and enter your email-to-SMS address, in the form of 1234567890@carrierdomainname.com. Please see our FAQ, List of Email-To-SMS Addresses, for common email-to-SMS domain names if you don’t already know yours.

    • (Optional) At the Professional level and higher, you may also configure the alert to repeat. For more information please see our FAQ: How To Configure Advanced Alerting Features In Your RoomAlert.com Account.

5. Select +Add Action to save the action. You action will now appear in the Then do this… section.

If your account has been upgraded to the Professional level or higher, you may repeat #2-5 to add additional actions to the alert.

Step 4: (Optional) Display additional sensors.

If your organization’s Room Alert Account has been upgraded to the Professional level or higher, you may add any additional sensor readings to an email or text message alert notification. For more information, please see, How To Add Additional Sensor Readings To Alert Notifications In Your RoomAlert.com Account.

Step 5: Save and view your alert.

1. Select Save Alert.

2. When you save your alert, it will bring you to the alert interface, where you can view:

Step 6: Test your action(s).

After you save your alert, it’s a good idea to test your actions. To do so:

1. Place your cursor over an action to pull up the delete, edit, and test icons.

2. Select the test icon.

GTMD_Test_Action

3. This will open the Test Alert Action window.

4. Select Yes to proceed with the test.

GTMD_Test_Action_Yes

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Room Alert is Made in the USA, ships the same day, and has been protecting facilities in over 185 countries since 1988.

Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates



Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 4E
Room Alert 3E

Room Alert Manager - Compatible Devices

The latest version of Room Alert Manager supports only the devices below.

It does not support any legacy Room Alert or TemPageR models.

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W