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How To Create Alerts In GoToMyDevices.com (VIDEO)

You can watch a video demonstration below:

You may create alerts for your Room Alert in GoToMyDevices.com by following the same basic workflow each time:

Trigger Alert when…

Device Room Alert Name

Sensor Sensor Name

is in a certain state.

Then add actions to the alert that send:

– Email Messages

– Text Messages

– HTTP Posts

In the example below, we’ve created an alert that will trigger when…

Device Example RA32E

Sensor Internal Temperature Sensor

is greater than | 80 | °F

When our alert is triggered, it will send a text message to the IT Manager.

GoToMyDevices sends alert notifications using the email address Alerts@GoToMyDevices.com; please be sure that no spam or junk filters prevent you from receiving emails from this address. If possible, add Alerts@GoToMyDevices.com to your email whitelist to ensure all emails are delivered successfully by your mail server.

Creating Alerts In GoToMyDevices.com

Step 1: Open GoToMyDevices.com.

1. Log in to your account at GoToMyDevices.com.

2. Select Alerts from the navigation bar to the left.

3. Select New Alert to start the process.

Step 2: Make your Device… Sensor… is… choices.

Device…

1. First, select your Room Alert from the Select A Device drop-down list.

GTMD_Select_Device

Sensor…

2. Once you’ve chosen your Room Alert, you’ll then see a drop-down list with all of the unit’s individual sensors. Select the specific sensor you wish to alert on. (The default is the device’s internal temperature sensor.)

GTMD_Select_Sensor

is…

3. Next, set the threshold for that sensor. The fields that appear depend on the type of sensor you’ve chosen. In our example, we have a comparison and value field.

– In the comparison field, choose greater than or less than from the drop-down list.

– In value, enter a number that makes sense for the scale you’re using. In our example, we are measuring temperature in Fahrenheit, so we’re going to enter 80 (degrees Fahrenheit).

GTMD_is...

Step 3: Add an action to the alert.

1. One you’ve set your threshold, you’ll see the Then do this… section, where you can add an action to the alert.

2. Select +Add Action.

GTMD_Add_Action

3. In the New Action window, first select your action type from the drop-down list.

4. The fields that appear depend on the type of action you’ve chosen. In our example, we’ve chosen Text Message as our action type. The unique option for this action type are Number and Provider.

– In Number, enter your phone number in this format: 123-456-7890.

– In Provider, select your wireless carrier from the drop-down list.

If your provider does not appear in the drop-down list, you may instead select Email Message as your action type and enter your email-to-SMS address, in the form of 1234567890@carrierdomainname.com. Please see our FAQ, List of Email-To-SMS Addresses, for common email-to-SMS domain names if you don’t already know yours.

5. Select +Add Action to save the action. You action will now appear in the Then do this… section.

If your organization has a service plan at the Professional level or higher, you may repeat #2-5 to add additional actions to the alert.
At the Professional level and higher, you may also configure the alert to repeat. For more information please see our FAQ: How To Configure Advanced Alerting Features In GoToMyDevices.com (VIDEO)

Step 4: Save and view your alert.

1. Select Save Alert.

GTMD_Save_Alert

2. When you save your alert, it will bring you to the alert interface, where you can view:

– the Threshold and Last Reading for the sensor being monitored

– any Comments on the alert (Professional+ feature, please see: How To Configure Advanced Alerting Features In GoToMyDevices.com (VIDEO))

– the Alarm History for the alert

Step 5: Test your action(s).

After you save your alert, it’s a good idea to test your actions. To do so:

1. Place your cursor over an action to pull up the delete, edit, and test icons.

2. Select the test icon.

GTMD_Test_Action

3. This will open the Test Alert Action window.

4. Select Yes to proceed with the test.

GTMD_Test_Action_Yes

Pushing To GoToMyDevices.com

Now that you’ve set up your first alert in GoToMyDevices.com, you’ll want to configure your Room Alert to push sensor data to your account when it exceeds that specific threshold on that specific sensor.

To do so, you may mirror your alert threshold in your Room Alert’s native web interface. Please see our FAQ, How To Trigger Push To GoToMyDevices.com More Frequently Than The Default Intervals, for instructions.

 

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