Knowledge Base  /  Frequently Asked Questions  /  Axis Cameras

How To Configure Axis Camera Settings In Room Alert Manager

In Room Alert Manager, there are two types of Axis camera settings that you may configure:

For more information, please see the tabs below.

Camera Instance SettingsGlobal Axis Settings

Follow these instructions to update a previously-discovered camera’s discovery settings (HTTP/HTTPS protocol & port):

  1. Open Room Alert Manager in your web browser.
  2. In order to configure camera instance settings in Room Alert Manager, you must log in as either an admin-level user or a manager-level user with access to the camera through a Device Group.
  3. Select Devices –> Axis Cameras in the navigation bar to the left to open the Axis Cameras inventory list.
  4. Next, select the camera you wish to update.
  5. The camera’s details page will open to the Live tab by default.
  6. Select the Settings tab. Here, you may view and edit the following settings:
    • Motion Event Timeout
      • The amount of time after receiving a camera image to consider motion no longer detected.
      • The default is 30 seconds.
    • Minimum Image Interval
      • The minimum time between each recorded image.
      • The default is 1 second.
    • URL Settings
      • The protocol and port for API interactions with the camera.
      • These settings were chosen during the initial camera discovery scan.
  7. After you are done editing these settings, select Save Changes at the bottom of the page.

Follow these instructions to configure scan intervals, scan timeouts, and missed scan thresholds for all Axis cameras.

  1. Open Room Alert Manager in your web browser.
  2. In order to configure Axis Discovery Settings in Room Alert Manager, you must log in as an admin-level user.
  3. Select Settings –> Discovery in the navigation bar to the left. Then select the Axis Discovery tab.
  4. Here, you may view and edit the following settings:
    • Discovery Scan Interval
      • This interval controls how frequently Room Alert Manager scans the previously saved IP addresses for Axis cameras.
      • The default is 30 seconds.
    • Scan Timeout
      • This value determines how many seconds Room Alert Manager waits after a scan for a response from the camera.
      • The default is 20 seconds.
    • Missed Scan Threshold
      • This value determines the number of scans it takes for Room Alert Manager to consider a previously discovered camera as no longer discovered.
      • The default is 3 scans.
  5. After you are done editing these settings, select Save Changes at the bottom of the page.

For information about adjusting Room Alert Manager’s Camera Image Retention Settings, please see this FAQ: How To Configure Data Retention Settings In Room Alert Manager.

Facebooktwitterredditpinterestlinkedinmail
Room Alert is Made in the USA, ships the same day, and has been protecting facilities in over 185 countries since 1988.

You may find Windows Command Prompt at the following path:

  • Windows 7 & 8
    Start--> All Programs--> Accessories--> Command Prompt
  • Windows 10
    Start--> All Apps--> Windows System--> Command Prompt

To run Windows Command Prompt as an administrator:

  • Windows 7 & 8
    Right-click on Command Prompt and select Run as administrator.
  • Windows 10
    Right-click on Command Prompt, select More and then select Run as administrator.

Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates



Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 4E
Room Alert 3E

Room Alert Manager - Compatible Devices

The latest version of Room Alert Manager supports only the devices below.

It does not support any legacy Room Alert or TemPageR models.

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W