Knowledge Base  /  Frequently Asked Questions  /  Room Alert

How To Set (Or Reset) A Password On A Room Alert Monitor

Using an older version of the Room Alert Monitor web interface? Please click here for the appropriate FAQ.

Working with a Room Alert 3W? Please see our FAQ, How To Set A Password On Your Room Alert 3 Wi-Fi.

You may set a password for the Settings page of each individual Room Alert Monitor to prevent unauthorized users from modifying settings like alert thresholds, static IP addresses and email servers. The Status and Help pages of the Room Alert Monitor web interface may not be password protected.

  • Room Alert ‘S’ models: Username & Password can be up to 50 characters, and may include symbols.
  • Room Alert ‘E’ models: Passwords may be up to 15 alphanumeric characters. They should not include symbols.

Setting a Password

Along with setting a password, the Room Alert 32S, 12S, 3S and 4E also allow you to set a username.

1. Open your Room Alert Monitor’s web interface. This FAQ has instructions: How To Open Your Room Alert Monitor’s Built-in Web Interface.

2. Select Settings in the navigation bar to the left.

3. Then select Security from the options below Settings.

Navigation Bar -- Settings--Security

4. In the Security Settings page:

  • Room Alert “E” models only: In Current Password, enter the existing password if there is one; otherwise, leave the field blank.
  • Enter the new password in New Password.
  • Retype it in Confirm Password.

5. Select Save Settings at the top or bottom of the screen. Your Room Alert Monitor will reboot with your new settings.

Resetting Unknown Credentials

If you have lost the credentials to your Room Alert Monitor Settings page, you’ll need to reset the unit to factory defaults to regain access. Resetting to factory defaults erases all existing settings.

Please see our FAQ How To Reset A Room Alert Monitor To Factory Defaults for instructions.

Room Alert is Made in the USA, ships worldwide from our locations in the US and EU, and has been protecting facilities since 1988.

You may find Windows Command Prompt at the following path:

  • Windows 7 & 8
    Start--> All Programs--> Accessories--> Command Prompt
  • Windows 10
    Start--> All Apps--> Windows System--> Command Prompt

To run Windows Command Prompt as an administrator:

  • Windows 7 & 8
    Right-click on Command Prompt and select Run as administrator.
  • Windows 10
    Right-click on Command Prompt, select More and then select Run as administrator.

Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 4E
Room Alert 3E

Room Alert Manager - Compatible Devices

The latest version of Room Alert Manager supports only the devices below.

It does not support any legacy Room Alert or TemPageR models.

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W