Knowledge Base  /  News

Room Alert App Feature Release: New User & New Device Registration

Earlier this year, our team was thrilled to announce the launch of our Room Alert mobile app. The Room Alert app rounds out the Room Alert ecosystem with a mobile-first approach. Creating the app was a massive undertaking for our in-house Engineering team, and we are proud to maintain consistency in the look and functionality of Room Alert Account and Room Alert Manager, while adding capabilities to support mobile users worldwide. Now, we are excited to introduce our latest feature release: new user and new device registration!

Creating New User Accounts Within Room Alert App

Previously if a Room Alert customer wanted to create their user profile or register a new device, they had to do so through the Room Alert Account online platform. That means in order to access the Room Alert app, users needed to already have an existing account and registered devices. Now you can easily create a new Room Alert account, as well as register new Room Alert devices, all within the app. Creating your user profile in the Room Alert app is as simple as providing an email address.

Registering New Devices Within Room Alert App

Registering a new device in the app is equally straightforward; just use your phone’s camera to scan the sticker on the bottom of your device where the MAC address is located. Room Alert will automatically identify the serial number of the device and add it to your registered list of devices without needing to do anything further. It has never been easier to register your devices now that typing out each device’s MAC address or serial number is no longer required. 

Our team invested significant time and effort into ensuring a seamless and user-friendly experience in the Room Alert app, adding features such as instant push notifications and real-time alert conversations. Instant Push Notifications are clickable messages that pop up on a mobile device. Instant Push Notifications are clickable messages that appear on a mobile device, providing the easiest way to deliver important and time-sensitive information directly to mobile devices. With real-time notifications enabled on your phone, critical data won’t become buried in your email inbox. Instant push notifications support better communication for you and your team to stay informed on the environment conditions within your facilities. 

Exclusive to the Room Alert app, real-time alert conversations are a real-time chat interface where Room Alert users can talk to their team members. This encourages customers to troubleshoot and coordinate a response to triggered alerts efficiently to prevent costly unplanned outages. For example, you can receive a push notification that informs you that the heat index in your warehouse is creeping outside of OSHA recommended temperature range of 68 degrees to 78 degrees Fahrenheit (20 degrees to 25 degrees Celsius). You can interact with other users in the app to address the situation. Once corrective action is taken, you can promptly acknowledge the alert and clear it so that others are able to see that the problem was resolved. 

Our team is already hard at work developing more feature releases for the future. Be sure to download the mobile app now and begin protecting your critical assets with Room Alert today.

Download the Room Alert App!

Click here to download the Room Alert mobile app on the Apple app store. 

Click here to download the Room Alert mobile app on Android. 


If you have any questions or want additional information on the Room Alert mobile app, please contact us today through email at Sales@AVTECH.com, through our online Live Chat service, or via phone at 401.628.1600.

Room Alert is Made in the USA, ships worldwide from our locations in the US and EU, and has been protecting facilities since 1988.

You may find Windows Command Prompt at the following path:

  • Windows 7 & 8
    Start--> All Programs--> Accessories--> Command Prompt
  • Windows 10
    Start--> All Apps--> Windows System--> Command Prompt

To run Windows Command Prompt as an administrator:

  • Windows 7 & 8
    Right-click on Command Prompt and select Run as administrator.
  • Windows 10
    Right-click on Command Prompt, select More and then select Run as administrator.

Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 4E
Room Alert 3E

Room Alert Manager - Compatible Devices

The latest version of Room Alert Manager supports only the devices below.

It does not support any legacy Room Alert or TemPageR models.

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W