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Room Alert and SNMP Software Compatibility

One of the questions our Product Specialists are often asked by new customers is if Room Alert hardware can be monitored with their existing SNMP tools. SNMP (Simple Network Management Protocol) is widely used by many organizations to monitor everything from routers and switches, to servers and desktops, to printers and cameras and everything in between… including Room Alert!

Room Alert includes two different software options in RoomAlert.com and Device ManageR. Both local software and cloud-based monitoring are bundled free of charge so our users have their choice of platforms to use for alerting, monitoring, logging, and reporting. Users can opt to use both at the same time, or they may use one over the other due to specific local policy or needs.

Some new users come to us with a monitoring platform already in place. We’re seeing more organizations already using dedicated software to centralize their network, server, and appliance monitoring and reporting. This makes a lot of sense for organizations with a large number of nodes to keep an eye on, and naturally they want to make sure Room Alert can seamlessly integrate into their existing platform.

We offer downloadable MIB files for all of our Room Alert models (save for the Room Alert 3 Wi-Fi) which allows them to communicate with nearly every SNMP monitoring platform currently in use. This allows organizations to quickly and easily integrate Room Alert into their existing SNMP software platform, and continue to take advantage of Room Alert’s proactive monitoring and reporting capabilities.

A sample list of SNMP software monitoring packages Room Alert is compatible with include:

As noted above, the Room Alert 3 Wi-Fi does not have third party SNMP monitoring available; that particular Room Alert was designed to interface directly with RoomAlert.com for alerting and logging purposes. However, for organizations that need monitoring in small or hard to reach places, the Room Alert 3E does offer both SNMP monitoring as well as PoE, in the same compact package.

For organizations currently using Room Alert and would like to integrate it into an existing SNMP application, please see this FAQ on where to find Room Alert MIB files, as well as this article on finding SNMP values for Room Alert sensors.

If you cannot find information about using Room Alert with your SNMP software, feel free to contact us and our support team will be happy to help point you in the right direction.

Note: The former GoToMyDevices online monitoring and management platform was migrated into RoomAlert.com in December 2017. For more information, please see our announcement article and FAQ

Room Alert is Made in the USA, ships worldwide from our locations in the US and EU, and has been protecting facilities since 1988.

You may find Windows Command Prompt at the following path:

  • Windows 7 & 8
    Start--> All Programs--> Accessories--> Command Prompt
  • Windows 10
    Start--> All Apps--> Windows System--> Command Prompt

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    Right-click on Command Prompt and select Run as administrator.
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Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 4E
Room Alert 3E

Room Alert Manager - Compatible Devices

The latest version of Room Alert Manager supports only the devices below.

It does not support any legacy Room Alert or TemPageR models.

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W