How To Configure Room Alert Manager To Use An SSH Key

Room Alert Manager can perform Server Command Actions using SSH (Secure Shell protocol) key authentication. This FAQ shows you how to configure Room Alert Manager to use an SSH key.

Before you begin

If Room Alert Manager’s host system is not already configured to connect to your target server via SSH key authentication, please see How To Generate An SSH Key Pair For Use With Room Alert Manager.

Save your SSH key configuration in Room Alert Manager

1. Open Room Alert Manager in your web browser.
   • You may open it by entering ‘localhost:9393’ or ‘<IP address of host system>:9393’ in your browser’s address bar. For more information, please see our FAQ, How to Open Room Alert Manager’s Web Interface.
2. In order to access SSH Key Settings in Room Alert Manager, you must log in as an admin-level user.
   • For more information, please see the “Types of user roles” section of our FAQ, How To Configure Users In Room Alert Manager.
3. Select Settings –> Security in the navigation bar to the left.
   
4. Then go to the SSH Keys tab.
   
5. Select the New Key button to open a form where you will save your key configuration.
   
6. Give your key a label that will allow you to easily identify it in drop-down menus later.
   • We’re calling ours “CRM Servers Key.”
7. In Path, enter the full path to the private key.
   Our key file “id_rsa” is located in the .ssh folder of our IT Manager’s user drive, so we’ll enter C:\Users\IT_Mgr\.ssh\id_rsa
   
8. If the SSH key is password-protected, select the Password checkbox.
   • Select Change, and then enter the password into the field.
     
9. Then select Save Changes.
   
10. The new key configuration will now appear in the list.
    

Up next…

Now that you’ve configured Room Alert Manager to use your SSH key, you can associate the key with a server, and set up a Server Command Action. For instructions, pleas see How To Configure Server Command Actions In Room Alert Manager.