Knowledge Base / Frequently Asked Questions / Room Alert
In order for your 3rd-party SNMP application to properly read the data from your Room Alert Monitor, you’ll need the MIB files.
You may find MIB files for current Room Alert models (Room Alert 32S, 12S, 3S, 32E/W, 12E, 4E and 3E) in the unit’s web interface in the Settings→SNMP page.
You may find MIB files for legacy models (Room Alert 26W, 24E, 11E & 7E and TemPageR 4E & 3E) in the Downloads→Legacy page of your account at RoomAlert.com.
The MIB files for current Room Alert models are included in their firmware as of the following minimum firmware versions:
| Current Room Alert Model | Minimum Firmware Version |
| Room Alert 32S | 1.0.0 |
| Room Alert 12S | 1.2.0 |
| Room Alert 3S | 1.5.3 |
| Room Alert 32E/W | 3.0.0 |
| Room Alert 12E | 3.0.0 |
| Room Alert 4E | 4.0.0 |
| Room Alert 3E | 2.0.0 |
Update your Room Alert Monitor to the latest firmware version. This FAQ shows you how: How To Update Firmware On Room Alert Monitors.
1. Open your Room Alert Monitor’s web interface. For instructions, please see our FAQ, How To Open Your Room Alert Monitor’s Built-in Web Interface.
3. Select Settings in the navigation bar to the left.
4. Then select SNMP from the Settings menu.
5. In the SNMP Settings page, select the Download SNMP MIB File link to download a .zip file of the MIBs.
6. Save the .zip file somewhere you can easily locate.
– The .zip file will be named “RAXXX-MIB.zip,” where XXX is your Room Alert model number.
– Example: RA32E-MIB.zip.
7. Extract the contents of the .zip using a compression program like 7-Zip, WinZip or WinRar.
– The resulting .mib file will be named ROOMALERTXXX.mib, where XXX is your Room Alert model number.
– Example: ROOMALERT32E.mib.
8. You may now load the .mib file into your 3rd-party SNMP program.
Legacy models include the Room Alert 26W, 24E, 11E & 7E and TemPageR 4E & 3E.
You may download the MIB files for all legacy models from the Downloads→Legacy tab of your Room Alert Account.
– You must have at least one legacy model registered to your Room Alert Account in order for the Downloads→Legacy tab to appear. This FAQ shows you how to register your devices: How To Add Devices To Your RoomAlert.com Account (VIDEO).
– You should also update your Room Alert monitor or TemPageR to the latest firmware version in order for your unit to be compatible with the current MIBs. This FAQ shows you how: How To Update Firmware On Room Alert Monitors.
1. Select the Downloads tab from the navigation bar to the left.
2. Then select Legacy in the Downloads page.
3. Under AVTECH SNMP MIBs, select the green Download button to download a .zip file of all legacy MIBs.
4. Save the .zip file somewhere you can easily locate.
– The .zip file will be named “Room_Alert_TemPageR_SNMP_MIBs.zip.”
5. Extract the contents of the .zip using a compression program like 7-Zip, WinZip or WinRar.
– You’ll now see 6 individual .mib files, one for each legacy model.
– Choose the .mib that matches your model.
6. You may now load the matching .mib file into your 3rd-party SNMP program.
We'd love to talk with you about your monitoring needs. Contact one of our Product Specialists for a free consultation.
You may find Windows Command Prompt at the following path:
To run Windows Command Prompt as an administrator:
If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.
| Current S models | Current E models |
|---|---|
| Room Alert 32S | Room Alert 32E |
| Room Alert 12S | Room Alert 12E |
| Room Alert 4E | |
| Room Alert 3E | |
| Current S models | Current E models |
|---|---|
| Room Alert 32S | Room Alert 32E |
| Room Alert 12S | Room Alert 12E |
| Room Alert 3S | Room Alert 4E |
| Room Alert 3E | |
| Room Alert 3W |
