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If your organization’s Room Alert Account has been upgraded to the Enterprise level or higher, you may configure the account for SAML Single-Sign-On (SSO). Along with mitigating password-related security risks, enabling SAML SSO gives you the ease of managing users through your own centralized user management system. Any administrator or provisioner* can enable or disable […]
You can manage access to your organization’s Room Alert Account by adding users and assigning roles. If your organization’s account has been upgraded to the Enterprise level or higher, you may grant each user one of five different levels of access. To learn more about user roles, click the tabs below.
In your Room Alert Account or in Room Alert Manager, you can display a highlighted range on your graphs to easily check if sensor readings fall within that range. You may choose to graph a pre-defined threshold range—including ASHRAE Data Center Recommendations and NWS Heat Index Risk Levels—or define your own custom range. Follow these […]
Your Room Alert Monitor comes equipped with built-in alerting features, allowing it to operate as a completely stand-alone device. However, integrating your monitor with your account at RoomAlert.com or with locally installed Room Alert Manager software expands the device’s capabilities with a variety of advanced features. Review the sections below to determine which monitoring options […]
System requirements & browser compatibility for all current and legacy products, including Room Alert Monitors, Room Alert Manager software, Room Alert Discovery Utility, RoomAlert.com, Room Alert Link, and more.
On firmware v1.0, Room Alert MAX Base Stations ONLY push data hourly. The next firmware release will incorporate push triggers. Room Alert Monitors with push to RoomAlert.com enabled automatically update your Room Alert account with sensor data at defined intervals. Please see our FAQ, How To Enable/Disable Push To RoomAlert.com, for a list of models […]
You should have certain ports on your network open for Room Alert and Room Alert products to communicate and perform tasks. Select the tabs below to view information about each port used by the Room Alert Monitor, Room Alert Manager software, RoomAlert.com, Room Alert Link, the Device Discovery utility, Device ManageR (Legacy) and 3rd-party SNMP […]
RoomAlert.com displays account-related messages to you at the top of your screen until you manually dismiss them. The example below shows a message about a new user requesting access to your account. This message will persist even after you act on it (in this case, by allowing or disallowing the user). To dismiss in-app messages, […]
If you belong to more than 1 account in RoomAlert.com, you may switch between them by following these steps: 1. Log in to RoomAlert.com. 2. Select the organization name in the top left of the screen. 3. When the drop-down menu appears, select the organization whose account you wish to view. 4. Your view will […]
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You may find Windows Command Prompt at the following path:
To run Windows Command Prompt as an administrator:
If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.
| Current S models | Current E models |
|---|---|
| Room Alert 32S | Room Alert 32E |
| Room Alert 12S | Room Alert 12E |
| Room Alert 3S | Room Alert 4E |
| Room Alert 3E | |
| S models | E & W models |
|---|---|
| Room Alert 32S | Room Alert 32E |
| Room Alert 12S | Room Alert 12E |
| Room Alert 3S | Room Alert 4E |
| Room Alert 3E | |
| Room Alert 3W |
| Model |
|---|
| Room Alert MAX |
| Room Alert 32S |
| Room Alert 12S |
| Room Alert 3S |
| Room Alert 32E/W |
| Room Alert 12E |
| Room Alert 4E |
| Room Alert 3E |
| Room Alert 3 Wi-Fi |
