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Room Alert Discovery Utility How-To Guides

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Browse all Room Alert Discovery Utility How-To Guides:

  • How To Update Firmware On Room Alert Monitors

    You may update the firmware on your Room Alert Monitor in one of these 4 ways: 1. With Room Alert Discovery utility. – Available with all levels of RoomAlert.com, including the unpaid Base account. – Updates only 2. With Room Alert Manager software. – Available with a Professional or higher RoomAlert.com account. – Updates only […]


  • How To Discover Devices With Room Alert Discovery

    Follow these instructions to discover devices in the Room Alert Discovery utility:


  • How To Install Room Alert Discovery Utility

    Installing (or Updating) Room Alert Discovery You may install or update Room Alert Discovery by following these steps. Uninstalling Room Alert Discovery If you wish to remove the program, or you’ve been instructed to do so by Technical Support, you may uninstall Room Alert Discovery by following these steps. (Please note that it is typically […]


  • System Requirements & Browser Compatibility for Room Alert Products

    System requirements & browser compatibility for all current and legacy products, including Room Alert Monitors, Room Alert Manager software, Room Alert Discovery Utility, RoomAlert.com, Room Alert Link, and more.


  • List Of Ports Required By Room Alert Products

    You should have certain ports on your network open for Room Alert and Room Alert products to communicate and perform tasks. Select the tabs below to view information about each port used by the Room Alert Monitor, Room Alert Manager software, RoomAlert.com, Room Alert Link, the Device Discovery utility, Device ManageR (Legacy) and 3rd-party SNMP […]


Room Alert is Made in the USA, ships worldwide from our locations in the US and EU, and has been protecting facilities since 1988.

You may find Windows Command Prompt at the following path:

  • Windows 7 & 8
    Start--> All Programs--> Accessories--> Command Prompt
  • Windows 10
    Start--> All Apps--> Windows System--> Command Prompt

To run Windows Command Prompt as an administrator:

  • Windows 7 & 8
    Right-click on Command Prompt and select Run as administrator.
  • Windows 10
    Right-click on Command Prompt, select More and then select Run as administrator.

Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates



Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 4E
Room Alert 3E

Room Alert Manager - Compatible Devices

The latest version of Room Alert Manager supports only the devices below.

It does not support any legacy Room Alert or TemPageR models.

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W