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Room Alert Monitor How-To Guides

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  • How Physical Obstacles Impact Room Alert MAX Wireless Range

    Room Alert MAX sensors operate on the 2.4 GHz frequency band, which is shared with Wi-Fi and other wireless technologies. While this frequency is excellent for short-range communication, it can be weakened by certain building materials. The strength and range of the signal depend on distance and what’s between the sensor and the Base Station. […]


  • How To Configure BACnet On Room Alert MAX

    You can configure your Room Alert MAX Base Station to communicate using BACnet, enabling seamless integration with your existing Building Management System (BMS) or Building Automation System (BAS). Follow these instructions to configure BACnet on your Base Station:


  • How To Connect Your MAX Base Station To Wi-Fi

    Room Alert MAX supports the following types of Wi-Fi networks: Follow these instructions to connect your Base Station to Wi-Fi:


  • How To Update Firmware On MAX Base Stations

    Firmware updates can be applied to MAX Base Stations through the device’s local web interface. (Currently, Room Alert Discovery utility can find MAX devices, but not update them. Room Alert Link and Room Alert Manager do not have support for MAX devices.) Before you begin: You may download the latest MAX firmware file from your […]


  • When A MAX Sensor Is Considered Disconnected

    Typically, wireless sensors and Wired Sensor Adapters send their data to the MAX Base Station multiple times per minute. If your Room Alert MAX Base Station has not received any new data from a paired wireless sensor or Wired Sensor Adapter in more than 2 minutes, you’ll see a timestamp in the Readings page, like […]


  • How To Pair Sensors & Adapters To Your MAX Base Station

    Pairing Follow these steps to pair a wireless sensor or Wired Sensor Adapter to your MAX Base Station: You’ll know its in Pairing Mode when you see . Troubleshooting If you’re having trouble pairing a sensor or Wired Sensor Adapter, it’s possible that the device is stuck in bonded mode. To check: You can see […]


  • How To Access A Room Alert Monitor’s Password-Protected Pages

    For instructions to sign into the password-protected pages of your Room Alert Monitor’s web interface, select your Room Alert model from the tabs below. For information about configuring your device’s credentials, please see How To Set (Or Reset) A Password On A Room Alert Monitor.


  • How To Maximize Your Room Alert ‘S’ Model’s Security

    AVTECH prioritizes security when designing our products, which you can read about here: Advanced Security, Data Encryption and More With the New Room Alert 32S. Along with the security measures built into our Room Alert ‘S’ models, there are additional settings that you may apply in order to maximize security. Set a password on your Room Alert Monitor […]


  • How To Enable Your Room Alert PRO & MAX Models To Use HTTPS

    For a more secure local web interface, you can enable your Room Alert MAX, 32S 12S or 3S to use HTTPS. By default, your Room Alert Monitor’s local web interface is secured by an SSL certificate issued to *.roomalertmonitor.com. Room Alert MAX Base Stations also support custom certificates. Select the tabs below for more information.


  • How To Discover A Room Alert Monitor

    Methods of discovery You may discover your Room Alert Monitor using the following methods: Room Alert Discovery utility – For only. Your account at RoomAlert.com – For only. Room Alert Manager software – For only (not “MAX”). Room Alert Link software – For only (not “MAX”). AVTECH’s Device Discovery utility – For (not “S” models […]


Room Alert is Made in the USA, ships worldwide from our locations in the US and EU, and has been protecting facilities since 1988.

You may find Windows Command Prompt at the following path:

  • Windows 7 & 8
    Start--> All Programs--> Accessories--> Command Prompt
  • Windows 10
    Start--> All Apps--> Windows System--> Command Prompt

To run Windows Command Prompt as an administrator:

  • Windows 7 & 8
    Right-click on Command Prompt and select Run as administrator.
  • Windows 10
    Right-click on Command Prompt, select More and then select Run as administrator.

Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates


Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E

Compatible 'S', 'E' and 'W' Monitors



S modelsE & W models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W

Current Compatible Models

Model
Room Alert MAX
Room Alert 32S
Room Alert 12S
Room Alert 3S
Room Alert 32E/W
Room Alert 12E
Room Alert 4E
Room Alert 3E
Room Alert 3 Wi-Fi