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Room Alert Monitor How-To Guides

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  • The Difference Between The Previous And Current Temperature & Humidity Sensor Cap

    AVTECH continues to evaluate opportunities to improve our products, and this is one example of that focus. Using RoomAlert.com made it easy to compare results across different variations of sensors with changing conditions over varying time periods. We hope this illustrates both our commitment to overall product quality, as well as how you may use […]


  • How To Troubleshoot A Wired Room Alert Monitor Not Powering On

    If both of your Room Alert’s Ethernet port LED lights are unlit, first check that the device is connected to power—either by AVTECH power adapter or PoE switch. Then please follow the instructions below to troubleshoot.


  • How To Set The Sensor Type For Your External Digital Sensor

    1. First open your Room Alert Monitor’s web interface through one of Room Alert’s discovery utilities. You may also type the IP address of the unit directly into the address bar of your web browser. 2. Next, navigate to the device’s Settings –> Sensors page. 3. Scroll to your external digital sensor(s), the total number of which will vary depending on […]


  • How To Set A Password On Your Room Alert 3 Wi-Fi

    You may set a password for your Room Alert 3 Wi-Fi to prevent unauthorized users from accessing the unit’s local web interface. Setting a Password 1. Open your Room Alert 3 Wi-Fi’s web interface. You may open the interface using Device Discovery, Device ManageR, or your account at RoomAlert.com. You may also type the IP address of the […]


  • How To Discover Your Room Alert Monitor With A Packet Analyzer Program (Advanced Troubleshooting)

    If all other methods for discovering your Room Alert Monitor have failed, one last step to try is using a packet analyzer program such as Wireshark. Typically, you’d take this step after you’ve attempted to discover the Room Alert by connecting it directly to a computer, but you can also use Wireshark while your Room Alert […]


  • How To Initially Discover A Room Alert Monitor On A Non-DHCP Network

    If you do not have DHCP enabled on your network, you must connect your Room Alert directly to a computer to discover it initially. From there, you may set a static IP on the unit so that it may be seen by your regular network. Please follow the instructions below to discover your Room Alert […]


  • How To Discover AVTECH Devices With RoomAlert.com

    You may find the IP address of your Room Alert 32S, 12S, 3S, 32E/W, 12E, 4E, 3E or 3W or your compatible Axis camera in your account at RoomAlert.com. To find your unit’s IP address in your Room Alert Account, follow these steps: 1. Log in to your account at RoomAlert.com. Don’t have an account? […]


  • How To Disable Network Adapters On Your Windows Computer

    You may need to connect your Room Alert Monitor directly to your Windows computer for troubleshooting purposes if you are experiencing one of the following issues: Your network is not DCHP-enabled, and you need to discover and then set a static IP on your Room Alert Monitor. You are having difficulty discovering your Room Alert […]


  • How To Assign A Static IP Address To Your Windows Computer

    You may need to connect your Room Alert Monitor directly to your Windows computer for troubleshooting purposes if you are experiencing one of the following issues: Your network is not DCHP-enabled, and you need to discover and then set a static IP on your Room Alert Monitor. You are having difficulty discovering your Room Alert […]


  • How To Configure Light Tower Or Relay Alarm Profiles In Your Room Alert Monitor

    You may use Alarm Profiles in your Room Alert Monitor to automatically turn on and off your Light Tower (LEDs and audio) or Relays on boot or in response to alarm conditions. Setting Up Profiles In Your Room Alert’s Web Interface To set up profiles in your Room Alert’s web interface, please follow these steps:


Room Alert is Made in the USA, ships worldwide from our locations in the US and EU, and has been protecting facilities since 1988.

You may find Windows Command Prompt at the following path:

  • Windows 7 & 8
    Start--> All Programs--> Accessories--> Command Prompt
  • Windows 10
    Start--> All Apps--> Windows System--> Command Prompt

To run Windows Command Prompt as an administrator:

  • Windows 7 & 8
    Right-click on Command Prompt and select Run as administrator.
  • Windows 10
    Right-click on Command Prompt, select More and then select Run as administrator.

Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates



Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 4E
Room Alert 3E

Room Alert Manager - Compatible Devices

The latest version of Room Alert Manager supports only the devices below.

It does not support any legacy Room Alert or TemPageR models.

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W