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Follow these instructions to view and edit your data retention settings in Room Alert Manager: Open Room Alert Manager in your web browser. You may open it by entering ‘localhost:9393’ or ‘<IP address of host system>:9393’ in your browser’s address bar. For more information, please see our FAQ, How to Open Room Alert Manager’s Web Interface. […]

In order to send email or email-to-SMS alert messages from Room Alert Manager, you must configure your mail server within the software. Step 1: Navigate to the Email Settings page in Room Alert Manager. Open Room Alert Manager in your web browser. You may open it by entering ‘localhost:9393’ or ‘<IP address of host system>:9393’ […]

You may integrate your Axis network cameras with Room Alert Manager software in order view a live feed from the camera, capture images on demand or in response to alert conditions, and notify team members when the camera detects motion events. To get started, please see these Frequently Asked Questions:

In Room Alert Manager, administrators can configure security settings, including: maximum session times & inactivity logouts failed login limits & lockout periods password expirations To edit Room Alert Manager’s Security Settings, please follow the instructions below. Open Room Alert Manager in your web browser. You may open it by entering ‘localhost:9393’ or ‘<IP address of […]

You may customize the Email and SMS alert messages that Room Alert Manager sends in response to alert conditions. Notification templates are reusable, and can be applied to as many different alert actions as you’d like. To customize alert notifications in Room Alert Manager, follow these steps: Open Room Alert Manager in your web browser. […]

If you no longer wish to see a device in Room Alert Manager’s Inventory list, you may archive the device to hide it. You may then access historical data that was collected before the device was archived. Going forward, no new data for this device will be collected while it remains archived. You can permanently* […]

Follow these instructions to configure your Light and Relay Action: Open Room Alert Manager in your web browser. You may open it by entering ‘localhost:9393’ or ‘:9393’ in your browser’s address bar. For more information, please see our FAQ, How to Open Room Alert Manager’s Web Interface. Navigate to Actions –> Light/Relay Profiles in the navigation bar […]

You may choose to enable multi-factor authentication (MFA) for your user profile in Room Alert Account and/or Room Alert Manager. Select the tabs below for steps to enable multi-factor authentication:

When motion is detected, Room Alert Manager can compile a GIF of the images captured by your Axis camera. You may choose to email the GIF to your notifications groups, offering a quick visual check of your facility. Before you begin: First, discover your Axis camera. This FAQ shows you how: How To Discover Axis […]

By default, Room Alert Manager runs on HTTP port 9393, making it accessible via web browser at localhost:9393 or <IP address of host system>:9393. If you’d like to change the HTTP port for Room Alert Manager, follow these steps: These instructions require you to start and stop the Room Alert Manager service. This FAQ shows […]


Room Alert is Made in the USA, ships worldwide from our locations in the US and EU, and has been protecting facilities since 1988.

You may find Windows Command Prompt at the following path:

  • Windows 7 & 8
    Start--> All Programs--> Accessories--> Command Prompt
  • Windows 10
    Start--> All Apps--> Windows System--> Command Prompt

To run Windows Command Prompt as an administrator:

  • Windows 7 & 8
    Right-click on Command Prompt and select Run as administrator.
  • Windows 10
    Right-click on Command Prompt, select More and then select Run as administrator.

Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates


Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E

Compatible 'S', 'E' and 'W' Monitors



S modelsE & W models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W

Current Compatible Models

Model
Room Alert MAX
Room Alert 32S
Room Alert 12S
Room Alert 3S
Room Alert 32E/W
Room Alert 12E
Room Alert 4E
Room Alert 3E
Room Alert 3 Wi-Fi