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Usage statistics help AVTECH make informed decisions regarding the development of Room Alert Manager’s most popular features and applications. As of version 1.10, Room Alert Manager can optionally be configured to automatically send anonymous usage statistics to AVTECH. No sensitive information is included in the usage statistics, which are sent periodically at random times. For […]

If you’re using an Axis camera with Room Alert Manager, you may capture images from the camera in response to alert conditions. You may choose to email the images to your notifications groups, offering a quick visual check of your facility. Before you begin: First, discover your Axis camera. This FAQ shows you how: How […]

If you’re using an Axis camera with Room Alert Manager, you may configure alerts to notify you when the camera detects motion. Before you begin: First, configure your camera to notify Room Alert Manager when motion is detected. This FAQ shows you how: How To Configure Your Axis Camera To Send Images To Room Alert […]

In Room Alert Manager, there are two types of Axis camera settings that you may configure: Camera Instance Settings Adjust the motion even timeout, image capture interval and URL settings for previously-discovered cameras. Global Axis Discovery Settings Configure scan intervals, scan timeouts, and missed scan thresholds for all Axis cameras. For more information, please see […]

Before you start Configuring a Motion Event on an Axis Camera Up Next

Discover your Axis network cameras in Room Alert Manager in order start capturing images and identifying motion. By default, Axis cameras obtain an IP address by DHCP. Follow the instructions below to discover your camera in Room Alert Manager. First open Room Alert Manager’s web interface. You may open it by entering ‘localhost:9393’ or ‘<IP […]

For a more secure web interface, you can configure Room Alert Manager to use an SSL certificate. This will allow the software’s web interface to use HTTPS, as shown in the screenshot below: In order to complete the steps in this FAQ, you must already have an SSL certificate. For more information, please see the […]

Open Room Alert Manager in your web browser. You may open it by entering ‘localhost:9393’ or ‘<IP address of host system>:9393’ in your browser’s address bar. For more information, please see our FAQ, How to Open Room Alert Manager’s Web Interface. In order to reset another user’s password, you must log in as an admin-level user. […]

In Room Alert Manager, password reset tokens are required to: Configure a new user’s password for the first time Reset a lost / forgotten password If a user has lost or forgotten their password, then an administrator can generate a password reset token for them. For instructions, please see the Generate a password reset token […]

Typically, you will not need to enable push to Room Alert Manager in your Room Alert monitor. However, if you are unable to discover your Room Alert monitor automatically or with the software’s manual discovery feature, you may find push to be the best fit. How to configure “Push to Room Alert Manager” To use […]