Knowledge Base  /  Frequently Asked Questions  /  Device Discovery Utility

How To Install AVTECH’s Device Discovery Utility

Please see this FAQ for Device Discovery system requirements: System Requirements & Browser Compatibility for Room Alert Products.

You may install or update the Device Discovery utility by following these steps:

1. Download the Device Discovery installer from your account at

– This FAQ shows you how: How to Download Firmware and Software from Your Account.

2. Once the download completes, click on the AVTECHDiscovery-x.x.x-windows-installer.exe file to start the installer.

– You must run the installer as an administrator in order for it to properly install.

– Please note that administrator rights are also required to run the utility.

3. When the User Account Control dialog box appears, select Yes.

4. Then follow the on-screen prompts, which will guide you through the installation.

5. After the installation completes, you may find the Device Discovery utility in your Windows system (typically through the default path, C:\Program Files\AVTECH Device Discovery Utility).

For information about discovering your devices with the utility, please see How To Discover AVTECH Devices With The Device Discovery Utility .

Room Alert is Made in the USA, ships worldwide from our locations in the US and EU, and has been protecting facilities since 1988.

You may find Windows Command Prompt at the following path:

  • Windows 7 & 8
    Start--> All Programs--> Accessories--> Command Prompt
  • Windows 10
    Start--> All Apps--> Windows System--> Command Prompt

To run Windows Command Prompt as an administrator:

  • Windows 7 & 8
    Right-click on Command Prompt and select Run as administrator.
  • Windows 10
    Right-click on Command Prompt, select More and then select Run as administrator.

Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 4E
Room Alert 3E

Room Alert Manager - Compatible Devices

The latest version of Room Alert Manager supports only the devices below.

It does not support any legacy Room Alert or TemPageR models.

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W