Knowledge Base  /  Frequently Asked Questions  /  Room Alert

How To Create Alerts In Your Room Alert Monitor’s Web Interface

You may configure alerts for your Room Alert Monitor in one or more of the following ways:

To configure alerts in your Room Alert Monitor’s web interface, follow these steps:

First, set up your mail server.

This FAQ shows you how: How To Set Up Email In A Room Alert Monitor.

Room Alert “S” models supports SSL & TLS encryption for mail servers.

Room Alert “E” models do not support SSL & TLS. If your mail server requires SSL or TLS, you may use AVTECH’s Device ManageR software instead to set up your email alerts, or you may use your Room Alert Account for email alerts, which does not require any mail server setup at all.

Next, set sensor thresholds.

1. Open your Room Alert Monitor’s web interface. You may open the interface using Device Discovery, Device ManageR, or your account at RoomAlert.com. You may also type the IP address of the unit directly into the address bar of your web browser.

2. Select Settings in the navigation bar to the left.

If you’re working with a Room Alert 3 Wi-Fi, select Alert Options at the top of the page.

3. This will open the Sensor Settings page.

4. Here, you can configure thresholds for internal & external digital sensors and set the Alarm On value for switch sensors.

Digital Sensor AlarmsSwitch Sensor Alarms

In the example below, we will configure a Digital Temperature Sensor:

– In Sensor Label, you may leave the default label, “Internal Sensor” (or “Ext. Sensor 1,” etc.) or rename it to something more descriptive, such as “Server Rm Temp.”

– In High and Low, you may leave the default, 0, or enter values for high and low temperature thresholds. Your Room Alert will generate alerts based on these thresholds.

If you’re not sure what temperature or humidity thresholds to enter, please see our article: An Updated Look at Recommended Data Center Temperature and Humidity.

– For information about using the adjust field, please see How To Adjust A Sensor Reading On A Room Alert Monitor.

You may configure the alert state for the external switch sensors in the Switch Sensor Settings fields. Shown below are the default settings.

Your Room Alert monitors your switch sensors for an “Open” or “Closed” circuit state. Room Alert defaults to alarming on “Closed,” as you can see above; you may, however, need to change that depending on your sensor. AVTECH’s Motion Sensor, for example, is “Open” when it detects movement and “Closed” when it doesn’t; in that case, you’d likely want to configure the sensor to alarm on “Open” or when motion is detected.

To determine the alarm and clear state of your sensor, you may either refer to its Installation Note or check our Frequently Asked Question, What Open & Closed States Mean In AVTECH Switch Sensors.

After you’ve checked what “Open” and “Closed” mean on your switch sensor, configure the following options:

– In Sensor Label, you may leave the default, “Switch 1” (2, 3 or 4) or enter something more descriptive, such as “Ext Motion” or “Main Entry.”

– In Alarm On, select the alarm state (Open or Closed). In our example, the alarm state is Open.

If you’re not using a switch port, choose Disabled from the Alarm On drop-down menu to avoid confusion or false alerts.

If you’re using a light tower or relay, you can find information about configuring each sensor’s Alarm Profile in our FAQ, How To Configure Light Tower Or Relay Alarm Profiles In Your Room Alert Monitor.

5. When you’re done setting your sensor thresholds, select Save Settings. Your Room Alert will automatically reboot and commit your changes.

Finally, test your alerts.

Trigger an alert, and check that you receive the expected alert notification.

For an external temperature sensor, for example, you can hold the sensor probe in your hand to warm it above the High temperature threshold.

Another option is to save a High threshold that is below the sensor’s current reading. When the unit reboots, the sensor will immediately be in alarm state, which will cause the Room Alert Monitor to send an alert notification.

Please note that if you then save a new High threshold that’s above the current reading, this will not cause the Room Alert to send a clear notification. Clear notification are only sent when a sensor value physically changes from an alarm state to a clear state, not when a new setting is saved.

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Room Alert is Made in the USA, ships the same day, and has been protecting facilities in over 185 countries since 1988.

Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates



Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 4E
Room Alert 3E

Room Alert Manager - Compatible Devices

The latest version of Room Alert Manager supports only the devices below.

It does not support any legacy Room Alert or TemPageR models.

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W