Knowledge Base  /  Frequently Asked Questions  /  Room Alert Manager

How To Create Alerts In Room Alert Manager

You may create alerts for your Room Alert Monitor in Room Alert Manager by following the same basic workflow each time:


  • Device  Room Alert Monitor Name
  • Sensor  Sensor Name
  • Channel  Channel Name
  • is in a certain state
  • for a specified amount of time (optional)


  • Add as many thresholds to your alert as you’d like.
    • Multi-threshold alerts trigger when all conditions are met.


  • Trigger actions in the form of
    • In-app alert notifications
    • Email alert notifications
    • Email-to-SMS alert notifications
    • Relay / Light Tower toggle
  • after a specified amount of time (optional).

To configure an alert in Room Alert Manager, please follow the steps in the tabs below:

Example Alert

This example alert will trigger when…

  • Device  Example RA32S
  • Sensor  Internal Sensor
  • Channel  Temperature
  • is  greater than | 80 | °F
  • for a duration of 2 minutes.

Then Room Alert Manager will notify our IT team.

Step 1: Open Room Alert Manager
  1. Open Room Alert Manager in your web browser.
  2. In order to create alerts in Room Alert Manager, you must log in as an admin-level or manager-level user.
  3. Select Alerts in the navigation bar to the left to open the Alerts page.
Step 2: Create your alert
  1. Select either the Create a New Alert button or the New Alert button to open the Alert Form page.
  2. Give your alert a unique name.
    • The default name is “New Alert X” but we’ve renamed ours “Data Center Too Hot.”
  3. Enter your alert configurations in the When… section of the Alert Form.
    • In Choose Device, select the Room Alert Monitor you wish to alert on.
    • Once you’ve chosen your Room Alert, you’ll then see a drop-down list with all of the unit’s individual sensors. Select the specific sensor you wish to alert on.
    • Once you’ve selected a sensor, you’ll see a drop-down list of the channels associated with that sensor. Select the channel you wish to alert on.
    • Next, set the threshold for your sensor. The fields that appear depend on the sensor and channel you’ve chosen. In our example, we have an operator and value field.
      • In the operator field, we’ve selected is greater than from the drop-down list.
      • In the value field, enter a number that makes sense for the scale you’re using. In our example, we are measuring temperature in Fahrenheit, so we’ve entered 80 (degrees Fahrenheit).
    • (Optional) If you wish, you may set a threshold duration, so that your alert only triggers after the threshold condition has been met for a specific amount of time.
      • Otherwise, your alert will trigger immediately once threshold condition(s) have been met.
      • In our example, our alert will not trigger until the temperature has been above 80F for 2 minutes (120 seconds).
    • Select the +Add Sensor button to add multiple thresholds to your alert.
      • Multi-threshold alerts trigger when all threshold conditions are met. The alert clears when one or more threshold conditions are in a clear state.
Step 3: Add actions to your alert.
  1. Once you’ve configured your alert thresholds, you may move on to the Then… section of the Alert Form.
  2. First, decide when you’d like your first set of actions to be performed.
    • In the Do This drop-down menu, choose immediately if you want your actions to be performed as soon as the alert triggers.
    • Choose after if you’d like to delay your actions.
    • In our example, our action will be performed after the alert has been triggered for 1 minute (60 seconds).
  3. Next, choose your action.
    • If your action has already been created, select it from the drop-down menu.
    • Otherwise, you may select Create new action to set up your action.
    • For instructions on how to create an action, please see our FAQ, How To Create Actions In Room Alert Manager.
  4. Add additional actions to your alert, if desired.
    • Use the +Add Action button if you’d like to add multiple actions to be sent at the same time.
    • Use the +Add Action List button if you’d like to add multiple actions to be sent after a different delay period.

If you add email or email-to-SMS notification actions to your alert, you must also configure mail server settings in Room Alert Manager. For instructions, please see our FAQ, How To Set Up Email In Room Alert Manager.

Step 5: Save and view your alert.
  1. Select Save Changes to save your alert.
  2. You’ll see your alert in the Alerts list.
  3. Click on the alert name to open its interface.
  4. In the alert interface you’ll see the threshold, last reading, and Actions associated with the alert.
Room Alert is Made in the USA, ships worldwide from our locations in the US and EU, and has been protecting facilities since 1988.

You may find Windows Command Prompt at the following path:

  • Windows 7 & 8
    Start--> All Programs--> Accessories--> Command Prompt
  • Windows 10
    Start--> All Apps--> Windows System--> Command Prompt

To run Windows Command Prompt as an administrator:

  • Windows 7 & 8
    Right-click on Command Prompt and select Run as administrator.
  • Windows 10
    Right-click on Command Prompt, select More and then select Run as administrator.

Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 4E
Room Alert 3E

Room Alert Manager - Compatible Devices

The latest version of Room Alert Manager supports only the devices below.

It does not support any legacy Room Alert or TemPageR models.

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W