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Room Alert Security

Cyber security is at the top of every IT admin’s mind when reviewing potential new solutions to be placed on their network. We are very conscious about security when it comes to our Room Alert monitors, Room Alert Account portal, and our Device ManageR software. Our team has taken great steps to ensure security of all of our products by providing purpose-built firmware, ensuring specific traffic directions, encrypting data, and so much more.

We have put together a number of articles and FAQs that detail the security features that are built into all of our products, as well as our own internal security processes to help keep our customers protected.

Room Alert and IoT Device Security – Information about the purpose-built firmware in all Room Alert monitors, security features in our monitoring services, and more.

DDoS Malware and AVTECH Software IoT Security – Describes some known IoT exploits, and Room Alert’s protection against them.

How To Maximize Your Room Alert Monitor’s Security  – Helpful FAQ with steps users can take to further implement security features based on local security policies and procedures.

Reaper, Botnets, and AVTECH Security – Discussion about some commonly exploited software packages found in IoT devices, and why they’re not used for Room Alert progamming.

Taking Your Privacy Seriously – GDPR, Cybersecurity, and More – Outlines AVTECH’s move to become compliant with strict GDPR standards to protect our users’ data.

New California law may force businesses across US to reveal data practices – AP article featuring AVTECH’s push towards user data security.

 

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Room Alert is Made in the USA, ships worldwide from our locations in the US and EU, and has been protecting facilities since 1988.

You may find Windows Command Prompt at the following path:

  • Windows 7 & 8
    Start--> All Programs--> Accessories--> Command Prompt
  • Windows 10
    Start--> All Apps--> Windows System--> Command Prompt

To run Windows Command Prompt as an administrator:

  • Windows 7 & 8
    Right-click on Command Prompt and select Run as administrator.
  • Windows 10
    Right-click on Command Prompt, select More and then select Run as administrator.

Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates



Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 4E
Room Alert 3E

Room Alert Manager - Compatible Devices

The latest version of Room Alert Manager supports only the devices below.

It does not support any legacy Room Alert or TemPageR models.

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W