Articles

Room Alert is an industry leader when it comes to monitoring temperature in data centers, server rooms, and other facilities to help prevent unexpected downtime and data loss. While Room Alert should be a part of every organization’s business continuity plan to help prevent outages, Room Alert can also be a major benefit for any […]

As we start 2019, many businesses and organizations will be looking for ways to improve their uptime and availability, as well as increase revenue. After all, the two go hand in hand – if your business can’t operate due to servers being down, or your phone system isn’t working, you’re going to lose money (and […]

1. First open the Room Alert Monitor web interface using Device Discovery, Device ManageR, or your account at RoomAlert.com. You may also type the IP address of the unit directly into the address bar of your web browser. 2. Next, navigate to the device’s Settings –> Sensors page. 3. Scroll to your external digital sensor(s), the total number of which […]

Cyber security is at the top of every IT admin’s mind when reviewing potential new solutions to be placed on their network. We are very conscious about security when it comes to our Room Alert monitors, Room Alert Account portal, and our Device ManageR software. Our team has taken great steps to ensure security of […]

If your organization’s Room Alert Account has been upgraded to the Professional level or higher, you may delay your actions. When delayed, notifications will only send after an alert has been triggered for a specific amount of time. For example, if you want to be notified if someone forgot to close the office door, you can delay your […]

If your organization’s Room Alert Account has been upgraded to the Professional level or higher, you can schedule “Quiet Times” for your actions. Quiet times silence alert notifications during specific days or times. For example, if you only want to be notified of an alert outside of business hours, you can set quiet times from approximately […]

If your organization’s Room Alert Account has been upgraded to the Professional level or higher, you can customize email and text message alert notifications. You may view a video demonstration of customizing notifications below. For information about other advanced alerting features, please see How To Configure Advanced Alerting Features In Your RoomAlert.com Account.

If your organization’s Room Alert Account has been upgraded to the Professional level or higher, you have the option to acknowledge triggered alerts. This prevents further repetition of any configured actions. You may view a video demonstration of acknowledging and commenting on alerts below. For information about other advanced alerting features, please see How To Configure Advanced Alerting […]

If your organization’s Room Alert Account has been upgraded to the Professional level or higher, you can add comments to alerts. You can comment on an alert at any time — while it is in a clear, alarm, or acknowledged state — in order to document details about the sensor or the environment it’s monitoring. Each time a new comment […]