Knowledge Base  /  Frequently Asked Questions  /  Room Alert Manager

How To Create Actions In Room Alert Manager

You may configure actions in Room Alert Manager to send these types of alert notifications:

For information about configuring actions to toggle Light Towers & Relays, please see: How To Configure Light And Relay Actions In Room Alert Manager.

For information about configuring server command actions, please see: How To Configure Server Command Actions In Room Alert Manager.

For information about configuring Axis Image Capture actions, please see: How To Configure An Image Capture Action In Room Alert Manager.

To configure an action in Room Alert Manager, please follow these steps:

  1. Open Room Alert Manager in your web browser.
  2. In order to edit actions in Room Alert Manager, you must log in as an admin-level or manager-level user.
  3. Select Actions in the navigation bar to the left of the screen.
  4. The Notification Groups page will open by default. This is the action type we’ll configure in our example.
  5. Then select the Create a New Notification Group button.
  6. Give your Notification Group a unique name.
    • The default name is “New Notification Group 1” but we’ve renamed ours “Notify IT Team.”
  7. Next, set up your first recipient.
    • In Choose recipient type, we’ve selected Room Alert Manager user.
    • Additional fields will populate according to your choice.
    • In Choose a user, we’ve selected our user IT Mgr.
    • In Choose a delivery method, we’ve selected In-app Notification.
  8. Select the +Add another recipient button to create a multi-line action.
    You may add as many different notifications to your action as you’d like.
    • We have a total of 4 recipients in our multi-line action.

When an alert triggers, all recipients in your multi-line action will be notified at the same time. If you wish to notify some recipients at different times, you must create a separate action for them.

  1. Select Save Changes to save your action.
  2. You’ll return to the main Notification Groups list, where you can view your group’s details:
    • In the list view, you’ll see how many alerts this action is currently associated with. In our example above, the action is Not Used.
    • The image below shows what it would look like if the action was used in 2 alerts:
    • Select the 3 dots to edit or delete the action. (An action cannot be deleted if it is currently associated with an alert.)
  3. Once your action is configured, you may associate it with any alert. Please see our FAQ, How To Create Alerts In Room Alert Manager.

In order to send email or email-to-SMS notifications, you must configure mail server settings in Room Alert Manager. For instructions, please see our FAQ, How To Set Up Email In Room Alert Manager.

Room Alert is Made in the USA, ships worldwide from our locations in the US and EU, and has been protecting facilities since 1988.

You may find Windows Command Prompt at the following path:

  • Windows 7 & 8
    Start--> All Programs--> Accessories--> Command Prompt
  • Windows 10
    Start--> All Apps--> Windows System--> Command Prompt

To run Windows Command Prompt as an administrator:

  • Windows 7 & 8
    Right-click on Command Prompt and select Run as administrator.
  • Windows 10
    Right-click on Command Prompt, select More and then select Run as administrator.

Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 4E
Room Alert 3E

Room Alert Manager - Compatible Devices

The latest version of Room Alert Manager supports only the devices below.

It does not support any legacy Room Alert or TemPageR models.

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W