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How To Discover Devices With Room Alert Manager

Room Alert Manager can discover these types of Room Alert Monitors: Room Alert 32S, 12S, 3S, 32E/W, 12E, 4E, 3E and 3 Wi-Fi.

Room Alert Manager scans your network in the following ways:

  • Automatic discovery with a UDP broadcast on UPD Port 30718.
  • Manual discovery with a UDP scan on UDP Port 30719.

For more information about these types of discovery, please see the tabs below.

Automatic Discovery With Room Alert Manager

Room Alert Manager runs in the background as a Windows service even when you don’t have it open in your browser. By default, it scans your network every 30 seconds using a broadcast on UDP Port 30718.

If your Room Alert Monitor is not automatically discovered, we first recommend checking that UDP port 30718 is open between the device and the computer running Room Alert Manager. For more information, please see List Of Ports Required By Room Alert Products.

If Room Alert Manager still does not automatically discover your Room Alert Monitor, follow the instructions in the next section to manually discover the device.

Manual Discovery With Room Alert Manager

If your Room Alert 32S, 12S, 3S, 32E, 12E, 4E, 3E or 3 Wi-Fi is not automatically discovered by Room Alert Manager, you can try manually discovering the device by scanning its IP address or a range of IP addresses.

Please follow these instructions to manually discover your device:

  1. First open Room Alert Manager’s web interface.
  2. In Room Alert Manager’s interface, navigate to Devices –> Room Alert Monitors.
  3. Then select the Find Room Alerts… button at the top of the page.
  4. This will open the Find Room Alert Monitors By IP Address window, where you may choose to scan a single IP address or a range of IP addresses.
    • To scan a single IP address:
      • First select the Single IP Address radio button.
      • Then enter the IP address into the available field.
    • To scan a range of IP addresses:
      • First select the Range of IP Addresses radio button.
      • Then enter the first IP address of the range and the last IP address of the range.
    • Select Start Scan to begin scanning the single or range of IP addresses.
  5. While the scan is running, you’ll see a spinner beside each IP address, as shown below.
  6. Once the scan is complete, you’ll see a message telling you whether a device was found at each IP address.
    • Select Add Devices to Inventory to add all discovered devices to Room Alert Manager’s Inventory list.

To stop Room Alert Manager from scanning an IP address, follow these instructions:

  1. In Room Alert Manager’s interface, navigate to Settings –> Discovery.
  2. Then select the Manual Discovery tab.
  3. Locate the device you wish to remove from the IP Addresses Included in Manual Discovery list.
  4. Then select the trash can icon beside the device.
  5. Lastly, in the confirmation dialog box, select Remove.

For information about other discovery settings in Room Alert Manager, please see the Room Alert Manager Discovery Settings tab below.

Push to Room Alert Manager Discovery

If your Room Alert is not discovered in Room Alert Manager by automatic or manual discovery, you may configure your device to push its sensor data to the software.

For more information, please see our FAQ, How To Configure Push To Room Alert Manager.

Room Alert Manager Discovery Settings

Follow these instructions to view Room Alert Manager’s Discovery Settings:

  1. First open Room Alert Manager’s web interface.
  2. In order to access discovery settings in Room Alert Manager, you must log in as an admin-level user.
  3. In Room Alert Manager’s interface, navigate to Settings –> Discovery.
  4. Room Alert Manager’s Discovery settings are split into four tabs:

    Select the tabs below for detailed information about each section.
General DiscoveryAutomatic DiscoveryManual DiscoveryPush Discovery

The General Discovery Settings tab is shown below at defaults:

  • In this tab, you may view and edit the Discovery Scan Interval.
    • This interval controls how frequently Room Alert Manager scans the network to discover devices, either automatically or manually.
    • The Discovery Scan Interval must be higher than the discovery timeout values saved in the Automatic Discovery and Manual Discovery tabs.

The Automatic Discovery Settings tab is shown below. All settings are set to default, except that we added an Excluded Network Adapter.

In this tab, you may view and edit the following settings:

  • Enable Automatic Discovery
    • Automatic discovery is enabled by default. You may disable it in order to stop Room Alert Manager from automatically discovering devices on your network.
    • If you disable automatic discovery, any previously discovered devices will change to “Not Discovered” in Room Alert Manager’s Inventory list.
  • IP Addresses Excluded from Automatic Discovery
    • You may enter any IP addresses that you want Room Alert Manager to skip when it scans your network.
  • Network Adapters for Automatic Discovery
    • By default, Room Alert Manager looks for devices visible to each of its host computer’s enabled and connected network adapters. You can exclude adapters from discovery scans if you wish.
  • Automatic Scan Timeout
    • This value determines how many seconds Room Alert Manager waits after a scan for a response from the device.
  • Missed Automatic Scan Threshold
    • This value determines the number of scans it takes for Room Alert Manager to consider a previously discovered device as no longer discovered.
  • Time until Undiscovered
    • Multiplying the missed scan interval by the missed scan threshold tells you how many seconds it takes Room Alert Manager to consider a previously discovered device as no longer discovered.

The Manual Discovery Settings tab is shown below. All settings are set to default, except that we added a manual scan on one IP address.

In this tab, you may view and edit the following settings:

  • IP Addresses Included in Manual Discovery
    • This list displays any IP addresses that Room Alert Manager has been configured to scan over TCP Port 30718.
    • To stop Room Alert Manager from scanning an IP address, select the trash can icon beside it.
  • Manual Scan Timeout
    • This value determines how many seconds Room Alert Manager waits after a scan for a response from the device.
  • Missed Manual Scan Threshold
    • This value determines the number of scans it takes for Room Alert Manager to consider a previously discovered device as no longer discovered.
  • Time until Undiscovered
    • Multiplying the missed scan interval by the missed scan threshold tells you how many seconds it takes Room Alert Manager to consider a previously discovered device as no longer discovered.

The Push Discovery Settings tab is shown below. All settings are set to default, with one device currently pushing its data to the software.

In this tab, you may view and edit the following settings:

  • Devices Discovered by Push
    • This list displays any devices that have pushed sensor data to Room Alert Manager, along with the push interval configured on the device.
    • To remove a device from Push Discovery, click the ellipses beside it. You can then choose to Switch to Automatic Discovery or Manual Discovery.
    • If Room Alert Manager receives any additional sensor data pushes from the device, it will appear in this list again. (To prevent this, make sure the Push to Room Alert Manager feature has been disabled in the device’s web interface.)
  • Missed Push Threshold
    • This value determines the number of missed pushes before Room Alert Manager considers a device as no longer discovered.
  1. Each discovery settings tab has its own Save Changes button at the bottom of the tab. If you make changes in one tab, you must save settings before navigating to a different tab.
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Room Alert is Made in the USA, ships the same day, and has been protecting facilities in over 185 countries since 1988.

Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates



Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 4E
Room Alert 3E

Room Alert Manager - Compatible Devices

The latest version of Room Alert Manager supports only the devices below.

It does not support any legacy Room Alert or TemPageR models.

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W