Knowledge Base  /  Frequently Asked Questions  /  Room Alert Discovery Utility

How To Install Room Alert Discovery Utility

Please see this FAQ for Room Alert Discovery system requirements: System Requirements & Browser Compatibility for Room Alert Products.

Installing (or Updating) Room Alert Discovery

You may install or update Room Alert Discovery by following these steps.

  1. Download the Room Alert Discovery installer from your account at RoomAlert.com.
  2. Once the download completes, click on the AVTECHRoomAlertDiscovery_windows-x64_X_X_X.exe file to start the installer.
    • You’ll see a progress bar while the installer loads
  3. When the User Account Control dialog box appears, select Yes.
  4. Then follow the on-screen prompts, which will guide you through the installation.
  5. When the installation completes, select Finish. Room Alert Discovery will then automatically launch.
  6. To launch Room Alert Discovery again later on, navigate to its Installation Directory (C:\Program Files\AVTECH Room Alert Discovery by default) and double-click avtech-room-alert-discovery.exe.

Uninstalling Room Alert Discovery

If you wish to remove the program, or you’ve been instructed to do so by Technical Support, you may uninstall Room Alert Discovery by following these steps. (Please note that it is typically not necessary to uninstall your old copy of Room Alert Discovery before you update – you may simply follow the instructions above.)

  1. To uninstall Room Alert Discovery, navigate to Start–>Control Panel–>Programs & Features in your Windows computer.
  2. Locate AVTECH Room Alert Discovery in the list of programs in the Uninstall or change a program window.
  3. Right click on AVTECH Room Alert Discovery and select Uninstall/Change.
  4. When the User Account Control dialog box appears, select Yes.
  5. Then follow the on-screen prompts, which will guide you through the uninstallation process.
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Room Alert is Made in the USA, ships the same day, and has been protecting facilities in over 185 countries since 1988.

You may find Windows Command Prompt at the following path:

  • Windows 7 & 8
    Start--> All Programs--> Accessories--> Command Prompt
  • Windows 10
    Start--> All Apps--> Windows System--> Command Prompt

To run Windows Command Prompt as an administrator:

  • Windows 7 & 8
    Right-click on Command Prompt and select Run as administrator.
  • Windows 10
    Right-click on Command Prompt, select More and then select Run as administrator.

Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates



Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 4E
Room Alert 3E

Room Alert Manager - Compatible Devices

The latest version of Room Alert Manager supports only the devices below.

It does not support any legacy Room Alert or TemPageR models.

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W