Knowledge Base / Frequently Asked Questions / Room Alert Discovery Utility
Please see this FAQ for Room Alert Discovery system requirements: System Requirements & Browser Compatibility for Room Alert Products.
You may install or update Room Alert Discovery by following these steps.
If you wish to remove the program, or you’ve been instructed to do so by Technical Support, you may uninstall Room Alert Discovery by following these steps. (Please note that it is typically not necessary to uninstall your old copy of Room Alert Discovery before you update – you may simply follow the instructions above.)
You may find Windows Command Prompt at the following path:
To run Windows Command Prompt as an administrator:
If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.
Current S models | Current E models |
---|---|
Room Alert 32S | Room Alert 32E |
Room Alert 12S | Room Alert 12E |
Room Alert 4E | |
Room Alert 3E | |
Current S models | Current E models |
---|---|
Room Alert 32S | Room Alert 32E |
Room Alert 12S | Room Alert 12E |
Room Alert 3S | Room Alert 4E |
Room Alert 3E | |
Room Alert 3W |